[Resolved] Home Shop 18 — Substandard product - HS18 refuses to receive it back. | |
I have purchased Fuzizone mobile hand set from HS-18 (Home Shop 18 - a TV consumer product channel show & seller). The promo showed a very effcient & comfortable hand set but the product happened to be slow and I lost many data ie. contanct No. and even software is not upto the standard. Many times it does not even record the things intended like organisor. The product claims that if the consumer is dis satisfied, we can return the product & we will get teh refund, but now they refuse. The cost of the product was Rs5900/-. I have to thro away the product in case not returned back. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Hi,
You can check exclusive jwellary & watches on this link:-
http://www.tkqlhce.com/click[protected]
Regards,
Nilesh
You can check exclusive jwellary & watches on this link:-
http://www.tkqlhce.com/click[protected]
Regards,
Nilesh
Realy bad impression for HS18
I had ordered a fujezone dual sim mobile full touch ephone with 6 months seller's warranty with a dual sim mobile free with it and received it on 14/08/2010 vid order no.[protected] for product code 57718 but while charging the charger of the ephone (touch screen) is not working. Please arrange replacement of it.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
Home Shop 18 — Substandard products
I have purchased jewellery vide order no[protected] dtd 04.12.09 thru Home shop 18, on receiving it was found that the gold plating is very poor (got peeled off) & also one item got repeated out of five. On contacting HS 18 they told that there is provision of replacement/refund if send thru their approved courier service P&T, however on contacting them (courier service) at[protected] they refused to do so becoz as their is no service in my town (Jamshedpur).My worry is if I send thru some other courier what is the guarantee that refund/replacement is made to my expectation looking at already pending 24 complints.???