Comments
Dear Gaurav,
The complain by Mr. Neeraj is absolutely genuine and correct. Its not an issue with the operator or the service provider. The is issue is with Airfone and your products are defective. I purchased the same model phone from ebay and when I receive the phone it worked for few hours and starts to show invalid sim. I changed the sim from airtel to vodafone and its the same. Also, i tried my friend's idea sim but its still shows invalid sim. I contact ebay and they replaced the product within 2 days. And to my surprise the replaced product has the same issue. So, its a defect at your end as your product are cheap and below standard. I have learnt a lesson and decided never to buy an airfone product and will suggests everyone to keep away from such product. Now, i m using other branded product and the same sim is working perfect.
Beware of airfone products guys. afterall, its your hard earned money
The complain by Mr. Neeraj is absolutely genuine and correct. Its not an issue with the operator or the service provider. The is issue is with Airfone and your products are defective. I purchased the same model phone from ebay and when I receive the phone it worked for few hours and starts to show invalid sim. I changed the sim from airtel to vodafone and its the same. Also, i tried my friend's idea sim but its still shows invalid sim. I contact ebay and they replaced the product within 2 days. And to my surprise the replaced product has the same issue. So, its a defect at your end as your product are cheap and below standard. I have learnt a lesson and decided never to buy an airfone product and will suggests everyone to keep away from such product. Now, i m using other branded product and the same sim is working perfect.
Beware of airfone products guys. afterall, its your hard earned money
Dear Sir,
I regret for the inconvenience took place at your end.
Here i take an opportunity to resolve your issue,
First I request you to provide me the details like Products IMEI no, your contact details and purchase Bill number.
We assure If your case is genuine then either your handset will be replaced with a new handset or you will get your money back.
For your information we are selling this product in thousands and such a problem has rarely occurred.
As mentioned earlier too all our IMEI nos are Issued from MSAI, India.
Please do feel free to get connected to me over phone ([protected]) if you have any other doubts.
Waiting for your valuable response.
Best regards,
Gaurav
Airfone Mobiles
I regret for the inconvenience took place at your end.
Here i take an opportunity to resolve your issue,
First I request you to provide me the details like Products IMEI no, your contact details and purchase Bill number.
We assure If your case is genuine then either your handset will be replaced with a new handset or you will get your money back.
For your information we are selling this product in thousands and such a problem has rarely occurred.
As mentioned earlier too all our IMEI nos are Issued from MSAI, India.
Please do feel free to get connected to me over phone ([protected]) if you have any other doubts.
Waiting for your valuable response.
Best regards,
Gaurav
Airfone Mobiles
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
This is Gaurav from Airfone Mobile. My mobile phone no is [protected].
I regret for the inconvenience to you.
I have escalated your issue to Home Shop 18 Desk.
I would like to clarify here that all our IMEI numbers are issued by MSAI (Mobile Standard Alliance Of India) and such a issue can happen due to lax at operators end. However, if you could update me on the problems faced by you, the same will be Solved with 24 working hours.
Gaurav
Airfone Mobiles