HomeShop18 / Kaiserhoff 12 Pcs Jumbo Coorware Set — missing item and broken glass lid

Address:

Thane, Maharashtra

I have ordered kaiserhoff 12pcs jumbo cookware set on 09/07/12 in Home shop18,order no;[protected]and suborder no45216181.I have received the item on 11/07/12, paid full amount.In the package I have found one fully broken 2.1 liter saucepan glass lid and also one missing knife set.In the knife set package only knife stand was there but all the 4 pieces of.knife and one piece of scissor were missing.I have complained the matter to Home Shop18 through E-Mail and also by phone.But no response from Home Shop18.The Request No;73031923.