[Resolved] Homeshop18 — wrong product delivered and not refunding | |||
I ordered a Olympus camera http://www.homeshop18.com/Olympus-FE47-12.1-MP-Digital-Camera/Camera-%26-Camcorders/Digital-Cameras/produ...⇄ . I got the wrong product. I had ordered a 12 mega pixel lithium Ion camera and I got a 14 mega pixel non litium ion camera. I complained and returned the camera on 3-mar-2011.through TNT AWB[protected] homeshop 18 Official courier). after lot of followups they claimed that theyforst claimed that they have not recieved the product. after I gave them the proof of delivery they now claim that they have recieved a VOX mobile phone instead of a camera. Now I am stuck with the lack of integrity and work ethics of Homeshop18. need help.. I paid in advance and I stand cheated. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I also have the similar complaint .And now, i am of the opinion that the home shop 18 is deliberately sending the wrong consignment to the customer.though i have not made the payment to the courier company and instead refused to accept the product it is a unfair trade practice and highly deplorable.
sanjay kumar rai. order no -1
[protected]
sanjay kumar rai. order no -1
[protected]
Dear Adhyam,
We are looking into the issue and will call you back immediately on this.
Thanks,
Team HomeShop18
We are looking into the issue and will call you back immediately on this.
Thanks,
Team HomeShop18
its been over a month and this is the exactly same statement I get every time I call. I hope Homeshop18 walk the talk.
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Olympus/ Digital Camera fe47 — delivered wrong product
sir,I was ordered to Homeshop 18 through telephone for purchase of one Olympusfe47 digital camera whose value Rs-5999/ only and I already paid this amount. But They delivered me Olympus T10 digital camera whose valu Rs-3499/- onlyinstead of Olympus fe47 digital camera. I notice it and complained homeshop18 through telephone. complained No[protected]. But till to date they are not changing it. After several time of talking with call centre of homeshop18. please lokk into my case seriously and insturcted to homeshop18 for replace it immidiately please.