[Resolved]  Homeshop18 — Refuse to change or service a faulty ZEN M32 mobile

Homeshop18 — Faulty Mobile

I've purchased mobile AF-22 through HomeShop18 the details are as follows,

Order No.[protected].
Invoice No. 7826
Date: - 15/12/2009
Price: - Rs. 3845.19 + 4% CST

On the first day itself I found mobile's battery drains within half hour and the handset itself was not working properly. I tried to call the Homeshop18 Customer Care no. but never got any response. Then I logged on to their website to lodge complaint, but have not got any feedback.

I've fed up with this company's product and their after sales service and now want my money back.

I've purchased mobile QT55 through HomeShop18 the details are as follows,

Order No.[protected].
Invoice No. *******
Date: 04.03.2011
Price: - Rs. 1999

On the first day itself I found mobile's battery drains within half hour and the handset itself was not working properly. I tried to call the Homeshop18 Customer Care no. but never got any response. Then I logged on to their website to lodge complaint, but have not got any feedback.

I've fed up with this company's product and their after sales service and now want my money back.

Homeshop18 — Refuse to change or service a faulty ZEN 32 mobile

I have purchased ZEN-M32 mobile headset few days ago through Homeshop18. The mobile stops working properly after few days of purchasing. It's mic is not working, means other person on call cannot hear voice.

I have contact many times with Homeshop18. They are refusing to service the handset and replacing this. I am just getting frustrate from them. The costumer executive from Hoomeshop18 making excuse and giving me fake address of Zen mobile service center near Chandigarh and Zirakpur.

I just wants a strict action against Homeshop18 (www.homeshop18.com), so that they will never do these kinds of frauds with any another person in future.



Thanks
Harpreet
[protected]@gmail.com
[protected]

Dear Sir,

Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern.
As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution

Regards
For: Tv18 Home Shopping Network Ltd.

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