Homeshop18 — Delayed dispatching and mis selling

Address:Surat, Gujarat

I Shailesh P Patel From Surat,very disopointed with HOME SHOP 18, Idon't understand why they are speaking at TV and @ his site, we are sending itmes whithin 3 day's,and when HOME SHOP !* fail and call his Number[protected] This is not TOLL FREE ) stay online after than a recorded massage this call recorede for traing purpose , we want to know which type of traing this type hold on phone and after 5 mini all king of verifaction she/he told please stay online we transfer your phone to related executive and hearing music - tun-tun and after again 5 minits that BOSS pick up the phone and again we speak all story, after than he say , sorry sir , we take action and solve your problems in 24 hour's
THIS ALL ABOVE I AM FACING IN 2 DAYS AND MY QUERY ARE :::::
MY ORDER NUMBER :[protected]
MAIL ID :- [protected]@gmail.com
User Id: [protected]@gmail.com[protected]
Total SubOrder 1
Order Date Jun 27, 2011
Order Time 9:54 AM
Current Status Verified
TODAY AT 01/07/2011
[protected] [protected]:54:48.0 Verified
THIS IS BIG ONLINE SHOPPING ONLINE PORTAL AND DONT CARE WITH COUSTOMER ???
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Comments

Dear Sir,

Not all products have express delivery service.

For the product that you have bought from HomeShop18, it is mentioned on the product page the that would take 9-10 working days for delivery.

http://www.homeshop18.com/silver-bonanza-deccan-pearls/jewellery-watches/sets/product:264601/cid:3388...


We will try our best to expedite the delivery so that you get the shipment early.


Thanks,
Team HomeShop18
Dear Shailesh,

We are sorry to know about the experience you had while shopping with us.

Our Customer support executive will call and resolve the issue for you.


Thanks,
Team HomeShop18

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