[Resolved]  Honda 2 Wheelers — Poor After sales service

Address:Chennai, Tamil Nadu

Dear sir/madam

I’m loganathan from Chennai.
Last month 10th I have purchase Honda shine 125cc (Best bike in India) bike from Balaji Honda at Old washermenpet Chennai-81.

Brand name: Honda
Model name: Shine 125cc
Color: Monsoon Grey
Chassis no: ME4JC36KHC7075835
Engine no: JC36E7225820
Dealer name: Balaji Honda
Why Honda : Best quality engine & performance.


This week 05.11.2012 Monday I give 1st service to Balaji Honda at Old washermenpet.
With following complaint.
1. Engine running time off. (2nd gear condition running min 10kms vehicle sudden off). (I think Fuel line or carburetor problem).
2. Vehicle initial time starting Trouble.
3. L/Rh side mirror adjustment very difficult.
4. Rh side center cover to Fuel tank matching more gap. (Cover not seating properly)
5. Gear ratio reduction very hard. (Neutral putting very hard.).
6. Side locking very hard. (Compare 4 Honda shine sd locking)
7. Indicator beep not working.
8. Engine start kicker return back tension is very hard. (After engine start kicker fouling with leg)

Service application no: 4005 (05.11.2012 Monday. Service adviser name: Jeeva)

I check above mention all problem before delivery at Balaji Honda on 07.11.2012 evening 6.0pm.
Single problem also not solved. Ex: indicator beep not working & Sd mirror adjustment very hard.
Am totally disappointed for Honda after sales service. Because I believe Honda product quality.
But now No service quality from Honda dealer end.

Kindly don’t follow this type of actives in future. Because after sales service only increase our brand image.


Note:
Kindly improve your after sales service at all over India dealer end.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Honda Shine — Very very difficult start

Sir,

I bought honda shine in Kalyani Honda.

My bike is not getting start, from the day 1 onwards.

I went to showroom for two consecutive days but no satisfactory respone. They advised me to give service.

Even after the service i find the same problem so i went again they repeat the service. But my bike is still

like that. Please help me. At last consume service is very poor. I hope you will help me as early as

possible.
sir,
i purchased a honda city car and a honda activa delux thid month only.I am highly dissatisfied with the honda products this time.
firstly talking about the scooty.Its been more than a month that we purchased scooty but still we haven't got the scooty number.there is a dealer of honda in preet vihar who deals in honda two wheelers.we purchased scooty from them.the name is ESS AAY VENTURES.They have given highly disappointing service regarding number plate.this wasn't at all expected from honda dealers.

secondly, i also purchased a honda city car few days back.It is very shocking to see that basic assessories were missing in it.Ciggerate lighter and ashtray are not provided, basic cd player, foot mats, no autolock, and many more things. These are some basic things which you should be provided with.if not so then how can it be a fully loaded model. Its very shameful to hear that such an expensive car of aroung Rs.10 lakhs has no such eminities.Before this car we were having a maruti sx4.and it was provided with all such things at lower cost.why cant u put these things in car and then called it a fully loaded model.I am really very dissapointed and want an answer of this disgrace.
thanking you
sanjay jain
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