[Resolved]  Honda Activa Scooter — UNSATISFACTORY SERVICE

Dear Sir,
This is to infrom you that I have purchased the activa scooter just 10 month back on 16-8-08.from bangalore Baswanagudi show room. I got Two free services till date but I am surprised to note that every time the service centre used to wash and give nothing else.When I asked to check the Battery, spark plug, starter (Due to self starting problem), and light etc.They simply said without checking every thing O.K
When I go for any problem they are not entertaining if at all they do they charged heavly (Even it is under gurantee period.)Really seeing the company repo I choosed this scooter but I never thouht that the service is so poor.My scooter Regd No. KA-51, S-271 (karnataka registration.)for my Daughter Miss K.Meenakshi now she said I dont want such type of scooter which gives alwayes problem.Thanks to your peoples who dont know about the scooter servicing to whom you have employed.
Serviced at
SILICON MOTORS
NO-1-A/07 EAST END MAIN RAOD
4TH T BLOCK BANGALORE 560041,
PH 26635998, MOB [protected]

Please look into the matter and engaged some experienced people .
KKRao
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir its the reminder cum fresh complaint against the one filed on 07/02/2010 by me i.ei Mrs neelam thapliyal from dehradun. I bought Honda activa on 02/04/2010 chassis no. ME4JC445C98011150 engine no. JC44E0011017 vehicle registration no. UK07Z1131 from ESS ELL Motors446, Rajpur road dehradun.My free service details are
1) 26/04/09 325km
2) 26/07/09 1725km
3)30/10/09 2838km
4) paid service 07/02/2010 3730km
Fourth service was made paid by ESS ELL motors P{atel nagar Dehradun because I was late due to sudden death of my beloved father.
After 4th service acid got discharged from the battery which has left indelible marks on th front mudguard/ fender.On reporting the matter to the said service centre I was told that it would be a paid service as your vehicle has dents in it. Dents on the scooter occurred because it slipped on the wet road and vehicle has poor control on such situations unlike my previous vehicles.
I reported this matter to the said agency after the first service for which they advised me to leave th vehicle for atleast four days to have insurance claim. i couldn't make it because of my job obligations.
The said agency in the past persuaded me to have teflon coating done on the scooter as the company colour gets faded soon. As I refused to do the same they took hostile attitude against me after that and refused every cooperation since then.I called Gurgaon office on 18/02/2010 and i was told that area manager will have a look on the vehicle but no one has contacted yet.
Sir i purchased the vehicle on the recommendations of my friend Deepika khatri who owns three activa in the family. She was given excellent service by Paradise Honda Mohabbe wala dehradun.
With type of vehicular problem and its deffects I have faced and the callous behaviour of Mr narender Batra Manager of Ess Ell Motors Patel Nagar Dehradun I am feeling the vehicle has become a liability on me rather that being a proud owner now.
I request u to take corrective measures on your part to redress my grievances and eliminate the faulty design problem in the vehicle. Moreover Ihave decided not to visit Ess Ell Motors Patel Nagar in future. My phone no [protected] M [protected] Husband's no [protected]
I had been to Saphhire Honda in Bangalore which is near Central Mall. I got my 2 free services of Honda Activa done here. These people dont care for the problems you mention. Also these are cheaters. Never ever go to these people. They have ruined my Honda Activa in just 2 months. My vehicle has come to standstill.
Even after reading this if some one wants to experiment, then BEST OF LUCK FOR SCREWING YOUR BIKE.
I think its time to move to consumer court.. These people should understand that there is law and order in the country.
cargo motor jalandhar han not accurate tools to open handel they open the nuts with hammer & screw driver causes to edge destortion, & untrained staff, no responsibility of better services provided with time, their known person service has did in time while i come here at 9:15 a.m.& don't bother about my activa till 2 p.m.what can ido ths type of ill responsibilty by your authrised dealer to make your company name to be spoil, even no zonal mng. take interest in these type of complaint, better services only provided by hero honda company, not by u r company, u have not regular check up on these dealer, so that believe can be made on u r company, like hero honda for better services with traind staff, i can suggest every one not to buy honda two wheeler, this service station is for making costomer fool & for making money, this service centre open my activa handle two times in month charge for 200/rs. Shall i pay every time,

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