Honda Activa Scooter — regarding service

Address:Jaipur, Rajasthan

sir,
i have purchases a activa on 28-10-10, at the time of first service when i take delivery after service there was a lot of dust at the scooter. no one person was there for give proper responce about the service.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

Am one of the unfortunate buyer of the honda activa scooter.

This is regarding my newly purchased honda activa scooter which i bought on 12th may 2008 from your Jodhpur Dealer (Arora Motors).

From very begining am facing some problems in normal operation of the scooter...like rear wheel is making noice while moving and handle bar is giving back jerks while turning. I have concerned to the service manager & superviser while the first service and accordng to them its a common technical problem in the new models & not found in old models & it can not be repaired. Am not happy to hear all these things and want my scooter fully repaired upto my full satisfaction or else change the whole unit.

Kindly look into the matter and provide assistence to me and to your dealer...without which i may have to go to consumer forum.

Thank in advance,
Pankaj Soni H/o Kirti Soni
+[protected]
I have purchased Hond Activa Scooter on 17th 2007 from M/s. Delta Honda Kolhapur, State Maharashtra.

My sixth free servicing is over 15/09/08. Then after some days I came to know that there is a leakage from gearbox housing. Then I gave my vehicle for repairing at your Delta Automobiles Pvt. Ltd. on 17/12/2008. But I shocked by their service as mentioned below.

They have charged service charge on a/c of gear box overall purpose.

Let me know how they can charge this service charge though my scooter is in warranty period.

Please clarify, otherwise I will launch this complaint in consumer court.
Respected Sir / Madam,
I am Zahir N Mirajkar from Kolhapur, Maharashtra.
I have Booked Honda Activa (Delux model) from Delta Honda, Near Sangam Talkies, Kolhapur on 31st of December 2009 on full payment of hard cash for given model. The Dealer told me that activa for this model will be available after 2 months. and as per i have paid the full amount in cash the dealer is supposed to avail me the given model as early as possible without the long period of time. and as per they are always giving me improper & unsatisfactory answers regarding the delievery date and day. As per the rule the dealer should not take advance full payment of any vehicle until and unless the model is available to deliever to the customer.

I want to know is this true or should i have to wait for given period of time?
Please do the needfull ASAP


Thanking You,
Zahir N Mirajkar
Kolhapur
[protected]
[protected]@gmail.com
Dear Sir,

This is regarding the service related issue of my honda activa scooter from your authorised service center in Agra.
I got it serviced on March 10th, 2010(service invoice # 09IW13092) from People's Automobiles Byepass Road Agra. Please find the below probems that I faced even after servicing:
1). There was a problem with the horn and I was suggested to get it replaced.
But even after the horn is being replaced the probem remains the same.
2). Brakes are still malfunctioning despite paying full service charges.
3). Adding to my woes a new problem has cropped up after the service, the self
starter is no more functioning normally.
4). There is a continuous nagging noice from the front part of the scooter even
after the problem was told upfront before the service.

I am extremely unhappy with the service of my scooter and would appreciate your quick intervention as a good gesture to your customer.

Kindly look into the matter and provide assistence to me and to your dealer...without which i may have to go to consumer forum.

Thank in advance,
Amit G
+91 [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information