[Resolved]  Honda Activa Scooter — Ignition Switch

Address:

Madurai, Tamil Nadu

From, To,
R.Ramaswami, Honda Motor Cycle and Scooter India (Pvt.) Ltd.,
Flat B3, Swaroopvihar Apts., Plot No. 1, Sector – 3, IMT Manesar,
First Main Road, Duraisamy Nagar, Dist. Gurgaon,- 122 050
Bypass Road, Madurai – 625 122.

Dear Sirs,

Attn.: Service Head,

I purchased a HONDA Activa (Model SCV 110 – Frame No. ME 4JC 445 F 9812 2037 – Engine No. JC 44 E 012 1685 – Color W Purple) Scooter in 27.06.09 and the vehicle was registered on 16.07.09. After a rainy day on 15 / 16.11.09, I was stuck on road, when Ignition Key refused to come out of Ignition Switch. With great difficulty, I freed the key and returned home. On 17.11.09, the same thing happened and M/s Lakshmi Honda (Your Dealer at Madurai) took the vehicle to their shop and changed the Ignition Switch on warranty.
Now we are having rains at Madurai, and every day it is a frustrating and time consuming thing to switch off the Engine, as the key is stuck in place and am unable to turn it off. I think, in the name of cost cutting, you had used a poor quality Ignition Switch where Tumblers are pressed out of MS Sheet. When it rains, due to design of Ignition Switch position, water pours into Ignition Switch and the Tumblers and Switch Body are rusted easily. I have to flood the Switch with 3 T Lubricating Oil and struggle to take out the Key from Switch. During this time, Engine is running; wasting precious Petrol. If this is the Quality of accessories used in your Scooter within a year, I shudder to think, what will be the position after, say, three years.
Kindly advise your Dealer to take necessary steps and solve the problem once for all under warranty
Kindly do the needful.
Thanks

R.Ramaswami
30.09.10