[Resolved]  Honda Cb Unicorn Dazzler — Poor suspension

Address:Chennai, Tamil Nadu

This is a mail from a MOST FRUSTATED CUSTOMER OF MAANSAROVAR HONDA. I have bought a Honda CB unicorn Dazzler bearing registration number TN-22-BK-6390 on July 2010. From the date of purchase, i am facing problem in the rear suspension. The vehicle is not smooth and it is like riding a bullock cart. For this I HAVE WASTED MY HARD EARNED MONEY 72,000. I am informing this to the service centre right from buying the vehicle. But they are just adjusting it and givng it back. They are not at all cared about looking into it. Once, while complaining about this and taking in a strict manner, the service manager replaced my vehicle's suspension with CB UNICORN's suspension(WHAT AN WONDERFUL MOVE), which was more worst. THESE GUYS ARE CLEVERLY CHEATING ME. Again and again, i am coming to the showroom and reporting the problem. Then one time while giving the vehicle, a lady service executive made the job card. When i told this problem to her, SHE REPLIED ME AS THE PROBLEM IS WITH THE FRONT FORK AND BECAUSE OF IT I AM FACING THE PROBLEM. WHAT AN CLEVER ANSWER. In job card, it is written as front fork problem. AND OH GOD, FROM THAT DAY PROBLEM IN FRONT SUSPENSION ALSO. So totally i am feeling like i am riding a bullock cart and i am FACING SEVERE BACK PAIN BECAUSE OF IT. After writing many mails to Honda also there is no response. Each and every time i am visiting the showroom, i am just getting out frustated. This is going on a never ending problem and i am going every week to the showroom which is causing unwanted waste of time, money and finally ending up with FRUSTATION. Look into this problem and kindly replace the necessary parts. I AM WAITING FOR AN RESPONSE FOR THIS MAIL.

From,
Sathyanarayanan N
(MOST MOST FRUSTATED MAANSAROVAR HONDA CUSTOMER)
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi. I am taking back the above complaint. Maansarovar honda has immediately responsed to the complaint and they talked with me very politely and has assured me to solve the problem. They also explained me the actual problem and i a very much satisified of their answer. I am clear now that the problem IS WITH THE VEHICLE AND NOT WITH THE DEALER and i seriously now regret for the complaint. I am now fully hoping on the dealer for solving the problem. Thank you...
Having bearing vehicle reg no PY01BE2139.The front shock aborbers are not smooth & getting oil leakage from the shock absorber & the brake efficiency is not good compare with other dazzler bikes.Hope honda will resolve mu problem without delay ([protected],[protected]
Hey...what did u do to get the issue resolved by them?? I'm facing the same issue and complained thrice about this tothe dealer... they kept on changing the adjustment from hard to soft n thn back to hard...but end result is the same...I need to register a complaint...whats the procedure??
i m naushad ayyub, i have same problem .now i registerd complaint again hmsi at consumer court, my number is [protected]
i am also facing same problem - stiff rear suspension - got back pain... any solution?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chennai
    Tamil Nadu
    India
    File a Complaint