[Resolved]  Honda Unicorn — Non Cooperation from your Authorised Dealers

Sir,


I would like to bring to notice that we have given HONDA UNICORN No. MH-43 S 5692 bike for Servicing & Replacement of Spare part (i.e. tell light & other fiber parts-JOB CARD No.17626, dt.15/07/2008) after damage to your authorized dealer in Navi Mumbai M/s. PRATIK HONDA their showroom no.[protected] / 9988/ 9966 and workshop no.[protected] / 27650516.


I regret to say that such a reputed Company HONDA their appointed dealers are not co-operating with us properly and all excuses are given no assurance from their side. I requested that why ? delay in changing the spare parts more than 7 days are passed. My vehicle is still in service center they told me will call you but they never called me neither replying properly.


After all this your authorized dealers Mr. Pratik the owner couldn't come to speak with us and he informed his Technician person on phone that if they are in a hurry let them take back half prepared bike. If technical people handle customers it will TOPSY-TURVY and non of any customers will be happy. We asked them to give us customer care email address of Gurgaon Factory, he proudly admitted that such emails and complaints are in papers only no solution.

It was informed that their is an shortage in supply of spare parts from HONDA company come think it is possible and how customer will satisfy. But why they don't keep stocks and how much time bond required if the material comes from nearest factory/dealers.


Regret to say How HONDA is appointing such a dealers please think over it.


I look forward for your immediate action on the above matter please ACT and help your valued customers who love HONDA.

Regards,


Sandesh Patil
(B.A., LL.B)
Cell No. +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Very poor service from your Authorised Service Center, Muthoot Honda at Cochin. Repeated failures, carelessness, scratching the vehicle while servicing etc.

Here people are attentive onle for the sales not for the service.
Sir,

First of All i would like to say i have purchased Self Cry which is Honda Shine From Nandi Honda, Bellary, Karnataka. The Problem is with Dealer who do not have Skilled Technicians skilled Managers and owner himself is not femilier with Brand Honda Two wheelers. My Problem is that my vehicle Honda Shine was purchased around 18-19 days back on[protected] and today is[protected]. Front Wheel Disc Brake Disc was found OUT(bend) and i reported showroom(SR) for complaint they say the Disc is not Out(bend) and they remove Brake Pad and Grind for 1st time, and i same problem occured 2nd time they did the same, 3rd time same they did, so a approched all Bellary Two wheelers Technicians and all confirmed that Disc is bend and today again they grind Brake Pad i.e. 4th time. so i went to showroom and met owner and he to replied same and i asked him to give me in written that Disc is good and he immediately refused to give me in writting. so finally i kept my vehicle at showroom and travelling at auto. And i am planning to approch Consumer Court. Please advice me what to do.

Vehicle Registration No: KA - 34 - U - 8252.
Name of owner: Abdul Sajid Pattankar. Bellary, Karnataka. India.
Contact No: [protected].
I own a Honda Dio from Cochin from a authorized dealer and for my 1st service when i visited them their service team was not all ready to listen to my small queries and i have to move from them and gave my scooter inMuthoot Honda. Surprisingly i got a very gud reception and i am really satisfied with their service. Thanks to HONDA and their dealer Muthoot

Honda Unicorn — service coplaint from authorised dealar

Dear Sir,
I had brought my Unicorn Bike 12 months before on the fourth free service onwords there is a sound coming frequently from the chain, when report this complaint to your authorised service centre Muthoot Honda, Kaloor Stadium,Cochin,Kerala they will correct it and will tell it is the complaint of chain lock,chain loose like that.

After finishing the free service i given for paid service they they told that the same sound is the mistake of chain spoket you wants change the chain spoket.

when i cheked this complaint on out side and came to know that the chain spoket is all ready complaint in the time of 4th service.And came to Know that it is Gaurended part in the time of free service.

If it is correct kindly help me from this cheating......

Thank You,
Pradeep Raj
Go and learn to speak english first and then somebody might be able to understand what you are saying and help!
Muthoot honda service is better compared to EVM. I gave my Honda activa 3 times to EVM, Vyttila and all the three times I had to face issues. For the first time itself after the service I could find that they din't have any problem in giving it back without even washing it...( then god knows what else they have done. thats the only thing visible. Rest by simply adjusting brake and cluth riding becomes different) ... second time as I had to go out of station I asked my brother to take it to the service centre and he forgot to ake out the tool kit, and when I went there to take the delivery the Fuel tank was empty and the tool kit was missing. I had to yell at them, and atlast they gave me one from somebody elses scooter. Third I met with an accident and the front fibre body piece was replaced as its grey in colour they told its going to take a weeks time.. I agreed but I fainted after seeing the bill... for painting that piece alone they charged 1300something ...When questioned they had a default reply.. you dont need to worr... its covered in insurance.. when contacted insurance.. they made it clear that they are not going to pay this much .. that piece doesnt cost this much .. then how can they pay this for just painting it.. after a weeks fight with EVM atlast they accepted that they had over billed by mistake and they paid me back 745 rupees... God knows what happend to Honda .. are they closing their eyes as this is happening in India or did they fall globally?

Now as the warranty period is over and as the usage is less I hardly take it for service . why getting trouble by paying money?

Nijoy Peter M.J
[protected]

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