Dear Compaq CRM
I have purchase compaq presario in july 2007 from Bhilwara Compaq Delar "Tech Point" sience last 1 month may power adaptor not working properly and Second Main Complain is I Have Complain to Bhilwara Delar Too Main Time That The Body of Laptop is continue damaged day by day .There is to many miner wholes where the left hand contact the Laptop.
They are not give proper responce. Only says We are only provide Sales Not Service. For Service You have
to contact Toll Free Number.
I have a compaq presario C713TU (Serial No: CND7481HF7)having OS Vista Home suffering from booting problem (windows not started after coming diaplay) since last three months.
I have gone to Compaq service centre in Kolkata (near park street) 4 times but still my problem is not solved. Every time I go, they replaced(?) some part and tell me now it is ok and the problem is solved but within 7 to 10 days the problem come back again.
Now I am fad up with this laptop and this time I want a clear result within this month or else I dont want this product.
I have bought 1 laptop & finance with Bajaj in ECS. it has been rejected by bank stating mandate not received. I have asked Bajaj to send me a copy of mandate which they did not provide me. I have been charged around 2000Rs as bank charges where there was balance in my bank. It was esclated already to top officials and I did not get any positive response from them. My bank name is ABN Amro and they want mandate copy as for them they did not receive any from Bajaj. Bajaj is not able to provide me any copy of mandate too. They have sent me a copy of courier which does not state anything.
Please can some one help me out as I am sick and tired of this. I can tell you this is pathetic service I have ever got.
proper service not available complaint no: CAO685687 - HP Compaq
i have purchased a desktop around 7 months back after 2 months of purchase the monitor got faulty for which i complained and after lots of reminder to the service center who were taking care of the complain the monitor got replaced in 2.5 months . after 15 days of replacement the monitor again is not working properly the complaint has been launched again the enginer has visited my hose checked all the things(encluding electrical wiring)and again got the monitor faulty recient complaint no is "CAO685687" they assured again that it will be replaced in 10 days but still it is 12 days over and no responce is being provided. so i request the concern person to look into this matter and resolve the issue as the purpose of purchasing a desktop of HP was not a good dicision for us and it also creat bad impresion in the market.
Laptop not working properly frequently - HP Compaq
I have purchased the Compaq Laptop Presario V3000 about 1.5 years back. Since that time, it has NOT been working properly and every now and then, there are some or the other issues with the same. I got a good support from the Service Centre but after a certain limit, it seems that they are also helpless.
Nowadays, the laptop heats up very fast and even there is a strange sound which comes. The speakers are not working.
I dont know whats happening but I shall strongly say that just because people like Shahrukh Khan are the brand ambassadors of the same, PLEASE DO NOT purchase the Compaq laptops which are cheap in price and so are in quality.
Shailendra D Kale
i am having a compaq laptop of model number v3424au...couple of months ago it has no display problem.hp service provider detected it as motherboard problem...and they did replaced it . but when i asked for written details of hardware replaced, they said they are not authorised to disclose the details .
being a consumer of product, i am entitle to know the details of the hardware replaced and should have the record.
on 27th dec 2008 i have bought a presario C700 (C797VU) S/N -(s)CND87360XL AND ON 6TH JAN MY LOPTOP SPEAKER IS NOT WORKING
May i know the address of Compaq service centres inDURGA PUR(WB).so that i can go directly over there and show my laptop
I have one compaq note book model no, 6211AU latop which shows the last month display problem, i shown to the laptop service center which situated in PUNE, Vintech Eletronic System Pvt Ltd.cause my laptop is under warranty period thats why i shown to him on dated 7th feb 2009, and submit the laptop for repair now till date there is no any progress from service center, and shown varioous chip reason.
and mainly Pune authorised only service center provide like such type of service, then how can we trust on brand, if agin again service like this then you have loose your customer as own. Please take necessary action on it otherwise we choose another way.
Yours Valued customer,
Complain No.10755 (Token No.)
Vintech Electronic System Pvt Ltd.
Pune Maharashtra (India)