[Resolved]  HP Gas - Booking Of Refill — Non-availability of Phone-line

sorry to say that 1716 auto booking telephone is always busy and one cannot book a refill if it nis like this.
Regards
Parikshit Debnath
Rabindra Pally
Durganagar,Kolkata 65
Consumer No 605749

The telephone number[protected] provided by the LPG Gas Distributor and the no. 1716 for the booking of refill of HP Gas remains busy all the time. Sometimes even it rings no answer comes from the opposite side.Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking

The telephone number[protected] provided by the LPG Gas Distributor and the no. 1716 for the booking of refill of HP Gas remains busy all the time. Sometimes even it rings no answer comes from the opposite side.Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking
consumer no.-602798

Non-availability of Phone-line:
The telephone number - 1716- provided by the LPG Gas Distributor for the booking of refill of HP Gas remains busy all the time. Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking.
Sincerely,
Pankaj Nath
Flat S/2, 14 B, G. B. Dutta Road,
Kolkata - 700110
Consumer No. 618030.

All the tele booking numbers provided by the HP Gas remain busy/engaged 24 hours. Hence I think no use of these numbers. Request HP to introduce some alternative arrangement to help its consumers as it is a emergency service.

Thanks,

Sudip Roy Chowdhury
Flat No. A-1,
134A, Swinhoe Lane
Kolkata 700 042

All the tele booking numbers provided by the HP Gas remain busy/engaged 24 hours. Hence I think no use of these numbers. Request HP to introduce some alternative arrangement to help its consumers as it is a emergency service.
Thanks,
Sudip Roy Chowdhury
Flat No. A-1,
134A, Swinhoe Lane
Kolkata 700 042
CONSUMER NO. 612322

It is very unfortunate that last few months the refill cylinders are delivered more than 4 weeks later causing lot of inconvinience.

After repeated call and vist to Laxmi GasService at Kurla - Mumbai, we only get promises that it will be delivered in few days which never happen.

In city like Mumbai if this is the condition we wonder how HP is supporting the rural consumers.?

Satish Naik
Mumbai

HP Gas — Non Availability of Refill Cylinder

no proper gas service's

FIRST ARE YOU GOING TO TAKE ACTION.......??????????

I am from Pune and i face a hell amount of problem from my local Agent m/s Kekan Gas Agency. I guess he is not capable of handling at all. A Total mis management Agent.

The Problem is very simple, they take the booking on phone and provides token numbers, but they never delivers gas at home on time. For Example(the most current one): I book for refilling on say 14th Jan 08. for home delivery. Today when i call them I find out that deliveries status for consumer today is that they have started deliveries for customer who have booked on 20th January 08.

This is not for the first time if you check the history, this is been very often repeated. A Written complain was made to them with dire consequences. In clear words i had mentioned that such carelessness will not be tolerated and under such circumstances I will put forward my Complain to HP directly.

This had no effect on them , the ladies who work over there are very careless and very rude.

If this letter has some value i need justification and action within 48 hrs against this dealer. And want these basic problem to be streamlined.

My Consumer Number: 614968
Telephone No. [protected]

Feroz Ali Khan

Non-availability of Phone-line
The telephone numbers - [protected],22420584,[protected] provided by the LPG Gas Distributor (the Brij Gas Service, 19, C.S.C., Nirman Vihar,DElhi-92, India)for the booking of refill of HP Gas remains busy all the time. Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking.
Sincerely,
Manoj Kumar

H P Gas — booking on 1716- ineffective

Whenever one books on this computerised service, booking no,
is one but days pass and NO gas cylinder arrives here at
Club Rd., Delhi 54
Kindly look into it or STOP such waste of time for the consumers
phoning a PHONY booking on the tele.

Refilled gas cylinder is booked on 04/01/2008 but not yet received. There is a acute shortage created in the city but cylinders are readily available in black market at the cost of Rs 500/-. Please look into the matter and arrange to send the refilled cylinder at earliest.

consumer no.-603463 address - sagar gas agenci karera dis. shivpuri (m.p.) he is not dilevari right time

i agree with all the people complaint

My name is Devendra Pratap Tripathi, I have One Cylender from HP gas and my consumer no.629948. I also Facing the Same Problem in mumbai at Mira Road (E) The telephone number - [protected]/28127074/[protected] provided by the LPG Gas Distributor (the Dev Mongra gas of Sheetal Nagar Mira road (E), Thane Mumbai - 401107; India)for the booking of refill of HP Gas remains busy hole day. Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet , telephone numbers , SMS facility or Change the Delar ii mira road for easy booking.

Hi,

The Tele Booking number 1716 is no more in use and it will not work. The new number is 12665.
I'm from Mumbai and I used this number and booking done on this number results in fast cylinder delivery. It is even better than the agency to which I belong (Laxmi Gas Service Kurla). I have a good experience of booking on 12665.

Hope this will help you. So guys enjoy the service.

Regards,
Shakeel

the consumer no on 12665 is stuck i cant change the no.and put my other no.please do the need full thanks.

yahh i am happy that u have the complain reciving but i want to refill the cliyender so how can i do this by internet so u can help me email me at [protected]@yahoo.com

hi

Iam from Andhra Pradesh, i stay in hyderabad.iam an existing customer for hp gas i feel bad to say this that your service is ridiculous there are no words to speak at all.The contact no[protected],[protected], [protected], these are of Maruti Gas Agency, 173 PLASSEY LANE
BOWENPALLY
MALLAREDDY GARDENS
SECBAD-11"
BOWENPALLY.
It has become a problem for us to book the refill of HP Gas bcoz it remains busy all the time.i dont understand what the people will be doing there and that agency hectic service i kindly request the concerned person to cancel the agency to that person.once i have booked for refill in the month of december'07 i received my refill cylinder in the month of feb'08.dont they feel shy on there part will it take 2 months to deliver 1 refill always after booking i used to call the persons twice but i did'nt call them that month this is the response.

so kindly i request you people to take the action before i deceide to do that ok...

HP Gas — Non Availability of Refill

We have been told that we cannot book for a refill of another cylinder before 21 days of previous booking date. We are a family of 6 which includes one new born child, due to which consumption of Gas has increased. Also, the person who talks on the phone is very rude.