[Resolved]  HP Gas - Booking Of Refill — Non-availability of Phone-line

pl net bookings service side mail me

give me the details of second cylinder.

Thanking you,

k.ramesh

Sir, We have HP gas connection and when ever we try the phone numbers will be busy or out of order. When we get the line we are unable to get the cylinder even after booking atleast for 10 days also. Kindly look into the matter very seriously and respond us immediately.

We have at Bowenpally Branch Ph.65588883, and 65971555 these phone numbers will be continuously engaged when we try.

We request you to kindly look into the matter and see that we get gas in time.

Thank YOu

Murthy.

Sir, We have HP gas connection and when ever we try the phone numbers will be busy or out of order. When we get the line we are unable to get the cylinder even after booking atleast for 20 days also. Kindly look into the matter very seriously and respond us immediately.

We have at SANTI GAS (PALAM COLONY SADH NAGAR NEW DELHI Branch Ph.65588883, and 65971555 these phone numbers will be continuously engaged when we try.

We request you to kindly look into the matter and see that we get gas in time.

Thank YOu

I am in Bangalore and I too faced the same problem with the distributor's phone not being answered till I started using the online refil booking facility of HP (http://jihaan.hpcl.co.in/booking/Default.aspx).

As I understand, since the online bookings are centrally monitored, the distributors are prompt in supplying the refill. Sometimes even the very next day.

So consider registering at the above site and see if you are getting prompt response.

Regularisation of supply required

The Website meant for gave solutions but once open the Website it will move the the page gives message the Page can't display. I have booked gas on 05th June 2008 got a answer from Dealr M/s. Sri Venkateshwara Enterprises, Bahubhlinagar, Jalahalli, Bengaluru - 560 013, Karnataka, Dealer No. 14721500, Stating that I'll get on 07th June 2008, Waited on 07th June Till 15.00 Hrs, Called up to agenices around 15.20 Hrs, got a answer from sales girl, who doesn't know English & Local language told me that I'm getting the Refil Gas Cliynder by next day morning, but till next evening I didn't get the Refilled one. Again called up got a answer that By next Monday Morning I'll get the Refilled one. When called up on Monday i.e 09th June 2008 the same girl who doesn't the Language who use to speak in Tamil, told me by afternoon I the Gas. Till 15.40 Hrs I was waited no body turned up. Called up to the agenice when I got a from them that Some of the Delivery Boys took Leave they delivery Tomorrow i.e 10th June 2008 but I spoke to the Br. Manager He Committed that He will the Gas by Evening but I havn't the Refilled one. Pl. tell me after One Month 20 days booking the Connection this type respones from Agenices. Is this issue should take to court or any other concern department and My Consumer No. is 622270. Awaiting for your positive answer from your end. Thanks & Regards.

i hardly believe that someone will even read our complaints. If their senior management is committed to give a good service, they would have initiated some action to solve this kind of problems. They would have opted for a online booking service, which is the easiest option. They are least bothered. They are people who work for salary ONLY SALARY. Words like Quality service, custormer statisfaction etc does not exist in their dictionary. Let us wait for a good competition from some reputed player in the field in the future, who can releave us from this hopeless company.

so many days over booking, ten days over still we wouldn't got refill, please do some thing about this problem every month this only happening, how we do we r getting so much problem by this, we have to office's childrens have to school how we managed allthings. we two cylinders still we getting this problem. what can do about this please do fast something do fast service. i[censored] people do like this services then people getting so much difficulties. thank you.

I aThe telephone number - 12665 - provided by the HP Gas Distributor for the booking of refill of HP Gas remains busy all the time. Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking.
Sincerely,
MR. M B BANIYA
SHREE PIMPLESHWAR,
ROOM NO.C=106, 1ST FLOOR,
CURRY ROAD, MUMBAI-13
Consumer No. 611255

i am Jai Bagoriya living with my wife in
Est Delhi in Pandav Nagar i want a new connection plzz i am faseing a bog prib.. so allw a new connection for my famly




regard
Jai bagoriya
[protected]

Respected Authorities,

Please Provide the Central (Main Telephone No.) for Navi_Mumbai rigion (URAN) if Telephone is Busi in Local Delevery Office.
& the corporate e-mail ID of HP Gas for any Complains agains substanderds (inadiquate) service from Local Destro.

Regards,
VISHAL
Navi-Mumbai
[protected]

Hi,

I have a complaint for Chauhan Gas Agency, Sec 07, Dwarka, New Delhi...As they have no sense for talking people or customer and they dis-agree to provide the HP Gas Facility...If we ask why then they said why you have choosen HP...? Who told you to use HP Gas...?

Pls look into the matter and provide atleast marginable service.
Thx
Himanshu

all the telephone are not working to the booking the gas.
always the telephone is busy in 24hrs.
this is the very bad service to help the Customers.

HP Gas — not booking& not delivering

I am Balram singh my consumer no .507184 of hp gas m/S jYOTI Gas, at ALWAR [RAJ, ] DEALER is not booking ¬ responding ...so please provide me gas refil as soon as ...
BALRAM SINGH mob.[protected] ALWAR[RAJASTHAN]

Last six months I have been booking through 1716, there was no problem.Today when I rang up, an automatic recorded voice coming, saying this number is temporarily not working. But there was no temporary arrangement to halt hunger. We are in distress. Please help us.

consumer no.610236

It really a problem to book the refil cylinder. The agency is South Delhi Gas Agency. The telephone no. given by the Agency never get connected. It is always busy. The booking through the no.1716 is done but I am not sure whether the booking is correct or fake. The no.1716 accepted the booking for the second time and gave a fresh booking number. I am not sure whether the said booking would be executed. Plases advise. Allow booking through e-mail.

Please provide me alternative phone nos. of HP Gas booking because 22274438 & 1716 (Agency Phone No.[protected] Dunlop Co-operativie, Sahaganj has been changed) are not responding. Two Months have been passed but I am unable to book my Hp Cylinder. You are requested to provide alternative Phone Nos. so that I can book my HP Cylinder.
Please provide me the Address of Website of HP Gas booking through online. So that I can book my Cylinder online.

Consumer No. is 605958, Name - Satyanarayan Boral
E-mail ID [protected]@hotmail.com, Tel. No. [protected]

All the tele booking numbers provided by the HP Gas remain busy/engaged 24 hours. Hence I think no use of these numbers.

Request HP to introduce some alternative arrangement to help its for consumers as it's an emergency service.


Regards,
MALAY KR. GHOSH
CALCUTTA - 700 002