[Resolved]  Hp Nx6110 Laptop — Laptop freezes – Not Working

hp compaq nx6110 laptop — Not working

I had purchased nx6110 hp compaq laptop in 2006. Now it is not working. After swith on within second, screen shows the programm get stopped and by pressing the back side of the bottom i.e. nearby battery region again programm get running. Then after running some time, again screen shows programm get stopped and this is in regular way. Once I visit to service centre bareilly, their they are telling this is software/hardware problem. For that they are charging approx 20, 000=00 thousand only or with some offer approx 10, 000=00 thousand only. This is not looking genuine because now a day within this range a new computer may be purchased. Than suggest me what I can do.

Hi Viraj,

You are absolutely right. I had to scrap my laptop as the same problem came just after few months of warrenty and the repair charges told by HP service center were phenominal.

Regds,

Ravi

My Laptop is also dead. Faced the same problem. HP should replace it with a new one.

I also faced the same problem. And more over the service center people here in Pune are worst. They dont know how to handle the customer. They only want to make money.

My friend Abhishek was lucky that his laptop faced the problem just before a week prior to end of warrenty and got the mother board replaced but his laptop is now again facing the same problem and he is griblling on HP.

No matter how good u take care of this model, its going to give you the same fault and die. Lucky few whose laptop's still working (touch wood)

I also faced same problem in my laptop. Now my laptop is just in use to keep in mueseum.

Hp should replace this model with new one.

Regards,

Prabhakar

Hi
All,

Thank you for your reply. Considering the fact that the hp has no more warranty for their product I have decided to buy a new laptop from dell.

HP as lost another potential customer!!

Regards,
Bipin


From: [protected]@redington.co.in
To: bipin.[protected]@hotmail.com; manu.[protected]@hp.com
Subject: RE: HP Limited Warranty Service Enhancement‏‏
Date: Mon, 15 Feb 2010 13:50:36 +0530

Dear sir,



As per hp warranty has stop by no the 20 November 2009.so we cannot, extand the warranty.



Regards

jaison



From: Bipin Babu [mailto:bipin.[protected]@hotmail.com]
Sent: Monday, February 15, 2010 12:38 PM
To: manu.[protected]@hp.com; [protected]@redington.co.in
Subject: FW: HP Limited Warranty Service Enhancement‏‏



Hi,
All

Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.

Regards
Bipin

From: bipin.[protected]@hotmail.com
To: manu.[protected]@hp.com
CC: [protected]@redington.co.in
Subject: HP Limited Warranty Service Enhancement‏‏
Date: Thu, 28 Jan 2010 18:34:20 +0530

Dear Sir,


This is in reference to my HP laptop Compaq Presario product number: FF416PA, serial number: 2CE8262JNW. As per the conversation I had with HP technical support as well as the HP customer support dated as on 28th of January 2010. I was notified that the HP no longer serves an extended warranty on a consumer laptop in India. I purchased an HP laptop hoping to get a better service and a warranty for my product. Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.



You can reach me by E-mail: bipin.[protected]@hotmail.com or cell phone# [protected].



Yours faithfully
Bipin Babu

I too have faced the same problem and my laptop is really been put in my showcase.

Even the service center at pune when reported the same problem from many o[censored]s feel that its not a manufacturing issue and its done by us and they blame us.

I can understand their can be one or two instances where due to misuse the laptop has got the problem, but how come all of them have the same problem and show the similar symptoms before going dead.

I strongly believe that HP should replace our laptop and Indian consumer court should take this a serious matter as countable number of customers have suffered from this.

I demand replacement...

One of my friend from MIT faced the same poblem and at last had to dump the laptop...

Its complete waste of the value which he has paid.

This is a cheating for the consumer and HP should pay the penalty for the same.

If they are having a major problem with the product, they should do a recall like nokia did for its batteries.

Why the consumer should pay the price for HP's mistakes...??

My laptop also faced the same problem and is now a history...!!

We cannot expect anything from a company like HP... They only know to sell and to delight customer with their service.

Hey, till date I was told by HP Service center that the laptop got this problem because of me...

Shock to see that this is a product default. The service center ppl not even bothered to check the error.. What a un-professional behivor.. Hw can someone in future trust HP for their service.

I strongly condem their this behaviour and truly support the idea of Product Recall..

I have cried infront of HP service center ppl and have told them that this is a world wide product. Buddy.. No use of this thread they dont care for their Customers.

The laptop is designed in such a way that it will go dead after your warranty.
How will HP make its business if the laptop works lifelong... :)

My laptop also has show the very same symptoms and is not working now.

HP Compaq nx6110 — Laptop Freezing

I completely agree with this comment, HP has taken the consumers for a ride with model "NX 6110", after approx two years of purchase, I have got the same problem of Laptop freezing and only on keeping some weight next to the touch pad, i am able to restart the computer on a trial and error basis. This is a designing mistake which was overlooked on the part of HP.

In case if HP is listening, please advice on what to do to all your loyal customers.

When I send the laptop for service, I was advised to replace the mother board, but on seeing so many people having repeat problems even after replaing the mother board, I think this is more of a design problem on the part of HP.

HP should replace all the defective laptops with a replacement (with a different model)

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