[Resolved]  HP Printer — Complaint Against Service Centre

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vkSj yxsxkAfQj esjk fizUVj eq>s esjs Qksu dks ckj ckj D;ksa ugha mBk;k x;kAeSa vkidh dEiuh dk miHkksDrk gwW eq>s lUrq’V D;ksa x;kAesjs Qksu esa ckj ckj #0 D;ksa yxok;s x;s eS NksVh lhkSdjh djds vius ifjokj dks iky jgk gwW ;k fQj os #0 dsoy Qksu ij [kpZ djus ds fy;s mlds ckotwn Hkh dksbZ ;g dgus dks rS;kj ugha gSA fQj esjk fizUVj eq>s[protected] dks esjs nqdku nkj ds ek/;e ls fn;k x;kA oks mldks ysdj esjs ?kj vk;k vkSj dgus yxk fd vkidk fizUVj cu x;k gSAeSaus mlh ds lkeus pSd fd;k rks fQj mlesa ogh leL;k tks fn[protected] esa FkhAeSua vius nqdkunkj dks dkQh [kjh [kksVh lqukbZ fd vki bldks psd djds ugha yk;s gksA oks fizUVj dks fn[protected] dks iqu% ysdj x;k vkSj eq>s Qksu mlus tfj;s eksckby ij crk;k fd vkidk fizUVj ge ugha cuk ik;sxsaArc ls vkt rd esjk fizUVj nqdkunkj ds ;gkW j[kk gqvk gSAfnu izfr fnu mldh xkjUVh fudyrh tk jgh gSA dEiuh dh rjQ ls lqfo/kk eq>s nh x;h gSA eSa mlls ofUNr gwWAmUgha “krksaZ ds eqrkfcr eSus fizUVj fy;k FkkA eq>s ugha ekywe FkkA fd tks dEiuh bruh vPNh gSA og mruh gh [kjkc gksxhAgkFkh ds nkWr fn[kkus ds vkSj ]vkSj [kkus ds vkSj gksrs gSaA eq>s mIHkksDrk Qkasje esa Hkh tkuk gSApwWfd vkt dytkM-ks dh NqVVh iM- jgh gSA vkSj vnkyr dk ;s Hkh ;g ekuuk gSaA fd, d ckj vki yksxks ds vf/kdkfj;ksa ls Hkh lEidZ djuk pkfg;s FkkA eSus lSUVj ij vkidk bZ esy dk irk ekaxk rks ugha fn;k Qkau u0 ekWxkk rks ugha fn;k dg fn;k fd geyksxksa ds ikl ugha gSA

vkidks lwfpr djuk FkkA izkFkhZ iqfyl foHkkx esa dk;Zjr gSA pwfd eq>s miHkksDrk Qksje esa tkuk gSA vkidks lwfpr djuk FkkA eq>s vk”kk gS fd vki esjh leL;k dk lek/kku t#j djsxsa eS iqfyl foHkkx esa gwW tc esjk ;s gky vkidh dEiuh okyksa us fd;k lk/kkj.k O;fDr;ksa dk ;s yksx D;k gky djrs gksxsaA budh otg ls dEiuh dh cnukeh dSlh gksxhA ;s vki Lo;a vnkat yxk ldrs gSA eq>s vkils vk”kk gSA fd vki buds fo#} t#j dM-s ls dM-k dne mBkdj eq>sa voxr djk;sxsA ;fn vki, slk ugha djrs gSA rks etcwju eq>s dEiuh ds fo#} ekuuh; U;k;ky; dh lj.k esa tkuk iMsxkA

vkns”k dqekj “kekZ
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have been not received of HP gift printer & UPS
Dear Sir / Mamdame,

I am suuffering from your service. I have a HP Laserjet Printer (Model : LJ 2100M), Serial No. SSGP010924.

I had given for repairing at your valued service centre. Redington India Limited, Surat, Gujarat, India.
Work order no. SU/07/700605.

I had given tham for repair date : 31st May 2007, since that time they are not giving me proper answer for my printer. I have talked to Mr. Chetan (Manager), but now he not coming on phone & not meet me personaly at service center.

I am very very fade with this thing.

Please help me to resolve this problem As soon As possible.

Now I am fade up with your service, this service center spoiling HP's image in market.

Thanking You

Regards,
Umesh Tomar
Dear Sir,

I have a HP OFFICEJET PRO K5400 printer and it is only 25 days old.
SERIAL NO : MY89H6817R

There is a defect in the piece and its not printing my pages properly and spoiling the page while printing specially in Photo Papers.

I have contacted the HP helpline number and there has been no proper response from them as they have been continuosly been putting the blame on the paper.

I have had this problem from the First day of my purchase .

Please look into this problem as i want the printer to be replaced and i am facing a lot of difficulties in my work.

Thank you
Saif Ansari
October 01, 2009

Sub: Complaint regarding service of a printer by your authorized service centre – Redington India Ltd
P.T usha Road, 4th Railway gate, Calicut – 673001, Kerala
Repair receipt token no: CL/09/01760
Ref: HP Deskjet 1280
Serial No: CN 6508Z09K
Date: May 24, 2006, C 8173 AL
Regulatory model No. SNPRC – 0305
Local Purchase invoice No: 174 dt.03.10.2006

Dear Sir,
The above referred printer detected with a complaint o[censored]neven ink distribution causing non clarity of the printout matters at different places.
Our Computer service agents – TITONI AUTOMATIONS PVT.LTD had handed over the printer to your authorized service centre – REDINGTON INDIA PVT.LTD at Calicut on 27.07.09 wide their receipt token number CLT/09/01760.
After 54 days with numerous reminders they have returned the printer in not working condition. During this period we were given the information repeatedly by your service centre that the system is working ok and kept for “Monitoring”.
It is unfortunate to note that we have serious doubts whether your local service centre is equipped with qualified men and proper tools to carry out the repairs.
Our attempts to escalate the matter to higher authorities for a speedy solution were resisted by them without giving the name, e-mail address; phone no etc of the concerned authorities
We have purchased several HP products, certainly considering the quality of your products and dependable after service.
Please advise the means to resolve and rectify the defects of the printer at the earliest.

Thanks & Regards,
For Pentium Construction Pvt.Ltd

B.K.Mathew
General Manager
Cell: [protected]
Address:
PENTIUM CONSTRUCTION PVT.LTD
ADMN.OFFICE: 2ND FLOOR, MANANCHIRA TOWER
A.G.ROAD, CALICUT – KERALA
TEL: 0495 – 2768946
E mail: [protected]@gmail.com
October 01, 2009

2nd Reminder

Sub: Complaint regarding service of a printer by your authorized service centre – Redington India Ltd
P.T usha Road, 4th Railway gate, Calicut – 673001, Kerala
Repair receipt token no: CL/09/01760
Ref: HP Deskjet 1280
Serial No: CN 6508Z09K
Date: May 24, 2006, C 8173 AL
Regulatory model No. SNPRC – 0305
Local Purchase invoice No: 174 dt.03.10.2006

Dear Sir,
The above referred printer detected with a complaint o[censored]neven ink distribution causing non clarity of the printout matters at different places.
Our Computer service agents – TITONI AUTOMATIONS PVT.LTD had handed over the printer to your authorized service centre – REDINGTON INDIA PVT.LTD at Calicut on 27.07.09 wide their receipt token number CLT/09/01760.
After 54 days with numerous reminders they have returned the printer in not working condition. During this period we were given the information repeatedly by your service centre that the system is working ok and kept for “Monitoring”.
It is unfortunate to note that we have serious doubts whether your local service centre is equipped with qualified men and proper tools to carry out the repairs.
Our attempts to escalate the matter to higher authorities for a speedy solution were resisted by them without giving the name, e-mail address; phone no etc of the concerned authorities
We have purchased several HP products, certainly considering the quality of your products and dependable after service.
Please advise the means to resolve and rectify the defects of the printer at the earliest.

Thanks & Regards,
For Pentium Construction Pvt.Ltd

B.K.Mathew
General Manager
Cell: [protected]
Address:
PENTIUM CONSTRUCTION PVT.LTD
ADMN.OFFICE: 2ND FLOOR, MANANCHIRA TOWER
A.G.ROAD, CALICUT – KERALA
TEL: 0495 – 2768946
E mail: [protected]@gmail.com

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