Comments
HSBC Bank — Credit card charges with penalty without having Credit Card renewed
I had HSBC credit card and it got expired. The bank never approached for renewal of card and i did not approach bank to renew it as i dont need the card anymore. After 3 months, without having the card, i recieved the statement from bank with bank charges for card and penalty for not paying the bank charges. The card i earlier had was free card and never included any charges.Because of above faulty statement, my personal loan of Rs2Lakh was rejected. When i call Customer Service they simply ignored and took a complaint to cancel the card. This is ridiculous service from HSBC and dont take the responsility of such mistakes.
Justice needed.
HSBC Credit Card — with information credit card renew
Dear Sir,Myself avadhesh kumar,I have settel all payment of hsbc credit card before going to expire.but hsbc comp renew my credit card without information .and each month they are sending me statement i have already break my credit card and sent mail about expiration of credit card.
daily they are calling on my no and abusing me.
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.
I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.
Please go to this site. This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v...
If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.
http://timesofindia.indiatimes...
http://www.indiaconsumerforum...
http://www.consumercomplaints...
https://www.consumercomplaints.in/?search=hsbc+bank
Now ask yourself is this the Bank for you in India.
So if you would like to contact me and send me your phone number I will call you personally.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.
I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.
Please go to this site. This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v...
If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.
http://timesofindia.indiatimes...
http://www.indiaconsumerforum...
http://www.consumercomplaints...
https://www.consumercomplaints.in/?search=hsbc+bank
Now ask yourself is this the Bank for you in India.
So if you would like to contact me and send me your phone number I will call you personally.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com
Renewal is automatic and if you don't want you have to tell them beforehand to cancel. Secondly when you made the purchases you should have known that some amounts are pending which u should have cleared. when you know you wont be here then u shud follow up more diligently so that these things r not missed. There is an option of online banking for credit cards where you can check all the details and have all the statements. Bank do send the statements to your email ID but many a times they do not come in our inbox due to some issues. Get your registered ID changed to a diff ID at the bank.
Its good that they are at least returning you 2500. They can wave off other charges also provided you convince them. I understand that its not your fault that u didnt get the email but you should be extra alert to the amount you owe rather than leaving it for such a long time. In the end we are the borrowers and its our duty to pay on time.
Its good that they are at least returning you 2500. They can wave off other charges also provided you convince them. I understand that its not your fault that u didnt get the email but you should be extra alert to the amount you owe rather than leaving it for such a long time. In the end we are the borrowers and its our duty to pay on time.
I agree with the comment that i should have been more careful on that. But there were no shopping happened after that because afterwards I left the country and because there was no mail statement on previous amount i was not knowing to pay hence got missed.
As a good Banking practice they should consider that it was not the fault only from my side but from their side as well.
And I never worried of the charges because I always made the payments on time. Now I am realising how much expensive credit cards can be and how much Bankers can ditch when it comes to recovering the money from customers.
Dont we have any customer grievance forum where they can help me waiving off the charges which I am not responsible for.
I am aware of the fact that many of the customers when they don't pay Bankers contact them to pay the due amount and they request to pay atleast the shopping amount waiving off all other charges.
Is it the fault from my side that I paid beforehand without fighting or arguing on this?
As a good Banking practice they should consider that it was not the fault only from my side but from their side as well.
And I never worried of the charges because I always made the payments on time. Now I am realising how much expensive credit cards can be and how much Bankers can ditch when it comes to recovering the money from customers.
Dont we have any customer grievance forum where they can help me waiving off the charges which I am not responsible for.
I am aware of the fact that many of the customers when they don't pay Bankers contact them to pay the due amount and they request to pay atleast the shopping amount waiving off all other charges.
Is it the fault from my side that I paid beforehand without fighting or arguing on this?
62%
Complaints
1101
Pending
0
Resolved
681
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
Personal Credit Card — penalty charges
I am having card [protected]the statement for the month of November whose amount was Rs 1452 and due date was 13/12/2008 for which I made the payment vide cheque no, 660261on 11/12/2008.
I have again recd the demand letter mentioning the same amount alongwith penalty, why should I be asked to pay the penalty amount when I submitted the payment well in time. The descrepancy lagging on your side should not be passed on to customers.
hemendra kumar