[Resolved]  HSBC Bank — HARRASSMENT BY HSBC BANK FOR NO REASON

Address:

Mumbai Suburban, Maharashtra

Dear Sir,



My father-in-law 62 years (Mr. Subhash Torgalkar) of age and mother-in -law 60 years (Mrs. Suchitra Torgalkar) who reside at Block Number 1, Mandar Pushpa, Opp Suyog Hall, Sant Dynaneshwar Road, Mulund East, Mumbai- 400081, have been getting continuous calls from[protected] and[protected] for the last 3-4 days by some person from HSBC Bank. They say that they have issued a credit card to Mr. Ruturaj Raut who stays in their building on the 3rd floor and has not paid the dues towards the same. They have used very abusive language. i would like to bring to your notice that my father in law is a BP patient and my mother in law also has health problems. The recovery agents had come to his house many times and thats when they took my father in laws number from a board put up outside for tution advertisement. The language which they used while conversing with my mother in law was ' kya tera pati soya tha ruturaj ki maa ke saath 10 bacche paida karne ke liye'.The lady who spoke the way she did revealed her name as 'SHEETAL'. Hearing this my monther in law started crying and broke down. Later on my father in law had to be taken to the doctor as well. Then later on for the next 2 days they put the phone off the hook and also switched off the mobile.

I had then gone to my father in law's place in mulund and attended the call. The lady who spoke to me revealed her name as 'RADHIKA' callling from malad. I asked her why are you harrasing a 62 year old heart patient and i will compliant in 'BANKING OMBUDSMEN'', she said do what ever you want and if you do not get ruturaj in front o[censored]s we will harrass you like anything.I have asked her to send me a scanned copy of the form where my father in law has signed as a reference, but they are ignoring it and continuously troubling a 62 year old heart patient for no reason.Ms. Radhika was pressurising us to get Ruturaj in front of them or else pay Rs 40,000 (out of Rs. 70,000/-) and settle the issue.

Sir, here i wiould like to bring to your notice that we are no where concerned with the issue as the case is between ruturaj and the bank. Why are these people harrassing us where we are no where concerned. Request your intervention and please take strict action against the concerned officials. I also want you to compensate my father in law for the mental torture and harrasment upto Rs. 1 lacs for the unending trauma that he has gone through for the last week and still on.

Regards
Ashish