HSBC Credit Card — debit of balance shown in credit card after paying all the dues

Address:

Mumbai Suburban, Maharashtra

From :

Kailash Natani
804, Krishna , Vasant Sagar,
Thakur Village , Kandivli (East),
Mumbai 400 101

Dated 04th May 2010

To,

The Customer Service Manager
Credit Card Division,
HSBC
Mumbai 400 001

Ref.: Credit card No. [protected]

Sub.: Cancellation o[censored]ndue debit balance against the card.

Dear Madam/ Sir,

With reference to the above cited subject and further to my email dated 26th April 2010 I would like to inform that I have already informed the bank to close the above referred card in December 2010. At the time of closing the card there was no any balance due against the said card.

In reply to my email your customer service executive had confirmed from your own records that the card was closed on 23rd December 2008 . Copy of the email reply is enclosed herewith for your ready.

In view of the above the balance shown against the card is not correct. Accordingly I request you to cancel the dues against the card and send me no dues certificate.

Thanking you for your usual co-operation.



Kailash Natani

Enclosed : Email reply from HSBC