[Resolved]  HSBC + Tata AIG Gen. Insurance — Not visiting the person and forcefully sell policy to customers

Tata AIG Home Insurance — No cancellation charges mentioned while offering policies

hi,

I have been cheated by Tata Aig people.Though i was not interested at all in opting the policy,
i had been forced to go through the policy.The Policy amount was deducted from my account.The person never mentioned about the cancellation charges.
If he would have mentioned i wouldn have lost my hard earned money for this cheap policy.
Now i have been complaining them from past 3 months to get back my amount, no progress is shown.Everytime i enquire, a new complaint is forwarded, but no response.We have to sue such companies for cheating the people.

same here. I havent taken any policy from tata aig, just had a word with them but my hsbc card get deductions from tata aig.
what to do, I want to sue Tata Aig for this!

I mr. Ravi kumar having mahaeaksha policy for last 2 years and this year when the polisy is lapsed and got the call from the exesutive I have clearly denied to renew the polcy.even after not giving confirmation to renew the policy I have been issued a renewed policy no.MRP[protected] which was renewed on 25/5/099 and got the same policy dilevered to my office on 1/6/09 . I was surprised to see that hou the policy can be issued without my confirmatiom and an amount of 17624/- ias debited to by HSBC credit card. i have contacted mumbai tata aig office on [protected] an get the policy cancelled for which i need to bear 25% as cancellation charges which is again a shock to me. I want to lodge a complaint for non-compliance and renewing the policy without getting the confirmatiom from me and I want to request you to reemburse the cancellation charges which i have been charged for the policy which I do not want to renew.

i do not know wher to complaint
pease suggest me .
Ravhee Kumar S
mail id : [protected]@gmail.com
+91 [protected]
HDFC, PUNE

HSBC & TATA AIG — General Insurance/ Health Insurance

Dear Sir,

Re; HCP[protected] DT 17.06.09;

Yesterday I have received the above refer Health policy, but time of offering and actual policy are different, pls cancell the policy and refund my premium at earliest.



Pls do the needful as soon as possible.

Regards
Prahlad Chadnak
HSBC CREDIT CARD NO [protected]
MOBILE NO [protected]

hsbc is a bank hand in glove with tata -aig insurance i was given the details on the phone and i was informed that i can cancell the health insurance any time within a period of 90 days till date i did not receive any such policy and i got the sms on 1st june 2009 that policy has been dispatched but not yet received .
hsbc has levied all unwanted late charges and it is the duty of hsbc to verify this things
with customer..hsbc is also at a fault.

Hi,

I completely agree with all the complaints about the hsbc and tata aig duo. Without the concerned party's signature tata is issuing the policy and the customer will not be knowing how authenticated the policy would be since he/she may approach the insurance company only when there is a typical need, only then the true colours of it is experienced. On top of it there's no proper customer care to address the customer needs.

It feels so awkward when bank (like HSBC) the so called trustworthy, legally bounded, is working like this.

even i was forced into buying a tata aig health policy thru my hsbc credit card for 10 rupees for 1st month. but since i saw the problems u faced regarding cancellation, i took the policy the very next day to the TATA AIG office, surrendered it to them fo cancelaation, and got it written from them on a piece of paper that i have submitted the policy for cancellation. they just cannot refuse a cancellation once u visit their office. then, i mailed the paper back to HSBC and told them to stop all payments to TATA AIG as they have accepted the policy for cancellation.

no charges levied, policy cancelled, 1 day wasted.

my motto for future--> jus disconnect the call as soon as they start talking about a policy, thats the only way to get out of their tentacles at that time( they wont charge u for disconnecting the call )...

you guys are true but dont you think the Bank had done the mistake first. Bank had given all its clients data to the TATA Aig. which is a crime and then after without taking any confirmation from its customer that you are agreed with the terms & conditions of the TATA aig policy.

Bank is in Guilty.

we should not go for this type of BANk use our Nationalised bank only...This all are scheduled bank who charges more than the nationalised bank.

if TATA Aig's Executive call you again for the payment of the policy for which you were not agree take it then after by mistake you got it hard copy at your home or you cancelled it, then dont worry for that. Do a complaint in Grahak shuraksha and then after leave it to them. bank will call you finaly and will say for the settlement then dont go for it too.

you Had not taken the policy, No any signature is there on the policy documents or One most important thing is that they had not recorded any call uptill now. I am sure about that.


dont worry This is your life this is your money.


no body will get it from you.

live happy forget all the worries.


Bye n take care
Got it friends.

Same here, almost 2yrs back i was convinced/forced to take the HSBC card by an Executive by telling all his personal problems, he did not mention/update me anything about the TATA AIG insurance, he just told me that it was a life time free card. After 3 months i saw a statement from the HSBC bank asking me to pay some 300 /-, when i called them they said that the amount will be cleared within 15 days, but got another statement of 800/- after which i asked to cancel the card but even now i am getting the statements and the amount is piled up to 8000/-.

Even after so many phone calls and emails there is no justification from the bank.
Can somebody tell how to resolve this issue?

Praveen
[protected]@gmail.com

As such the same here also just a phone inquiry is bringing the same as to certain of my friends, who had the amount of more than 10, 000 debited from their accounts without their knowledge and that the banks are hand in glove for this incident.

All of you better do not provide any details if anybody from TATA AIG, as the call is being made from HSBC call center and that they are known to prepare all the statements without any needed approval from you and that they are CHEATING.

I am very much annoyed when several time called to HSBC customer care for renewal the policy as given it forcefully by TATA AIG. But HSBC customercare executive always given wrong toll free no. of Tata AIG. And one very much interesting subject is that there is not mentioned any phone no/toll free no. on insurance certificate. I don't know how such type of insurance companay is doing business in india and convincing the people to take their policy only and comparison to other indian policy also. I request to sr officer of insurance to take care this matter seriously and confirm us immediately.

I got yesterday the policy document . But these documents are photocopy . IT is not original TAT AIG self printed signed/stamped document.

Dear Sir,
I don't know, at the time of any incident how insurance agent will rely on me with this photocopies of the policy documents, whic I have received yesterday.checking of the document carried out at maruti workshop they told me that their surveyor will not accept these documents.

These policy document must be stamped with company seal duly signed by authorised signatory.
Pl. send me original copy of policy documents by this weekend.

policy number [protected]

Also as discussed over phone with u people that TATA AIG secure policy that it will give assurance of 100% coverage of each and every part of the car.

But in documents u have mentioned only partial coverage of car parts.
I am totally dis-appointed by the way people are working with customer.
U should tell the customer in advance those things, that waht u can give to customer.

Waiting for the original hard copy of documents with stamped and duly signed one. on urgent.

Will wait by weekend.

Then I will go for legal actions.

Regards

Shalabh Kaushik
[protected]