Freecharge Payment Technologies / FreeCharge.in

[Resolved] http://www.Freecharge.in / — Yet I haven't got recharge amount

gashank

Address:

Pune, Maharashtra

Hi Team,

I had recharged 444 on my number at 7-Dec-2011. The amount was deducted from my account but yet I haven’t got any recharge amount.
I have tried to call on the below number which is mentioned in the website
[protected]
[protected]
PFA for any clarification.
Please look into this as priority.

Thanks & Regards ,
Gajanand

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 18, 2016

Complaint marked as Resolved

Verified Support

Dec 13, 2011

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi,

We apologize the inconvenience caused to you. We are unable to view the invoice details in the attachment. Request you to share your order no., subscriber number for which recharge was attempted and your registered e-mail id so that we can resolve your issue at the earliest.

Alternately, you can even log a complaint on the following link:

http://www.freecharge.in/CustomerSupport/upload/

Regards,

Customer Care

Verified Support

Dec 15, 2011

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi,

We have checked with the operator and they have confirmed that the recharge against Order id- 8614990 was successfully being processed for the amount of Rs.444 on 07/12/2011 21:44:27.We request you to kindly contact Airtel Customer Care to confirm the status of your recharge along with the Operator transaction id:[protected]

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Customer Care