Hul Pure It (Water Purifier) — Customer Support

Address:

Coimbatore, Tamil Nadu

Hello every one I am Sasi Kumar and i would like to bring notice to you guys that, NEVER GO FOR Hindustan Unilever's PURE IT water purifier. They have one of the worst customer support in "Pure IT" and possibly also in their other product i think, I have been using Pure It for Last 3 yrs and every time when i need to change germ kill pack i have to call them literally 10 -20 times in a week and then they will show up after some 10 Days. Also my product was leaking from sides for more than a year and have complained but nothing happened finally sellotape gave me peace.

Now it has gone even bad it has been almost more than 1 month and still they have not shown up i have called at least 15 times and they will tell "surely we will send you soon sir" nothing happens , My germ kill booking no is 66443 as told during booking for it on my 3rd booking in a 2 week always they would tell the call was closed dont know why. I chosen it due to the price and REPUTATION of HLL and i paid for that now i feel i should have gone to better product. Beware Guys.

Bye Bye HUL and PURE IT i am fed up.