[Resolved]  Hul Pureit — DAMAGED THE PURIFIER BY COMPANY EXECUTIVE

Address:

Bangalore, Karnataka

Dear Sir,
This is to inform you that before PURIT was launched in bangalore I had purchased from chennai and using but I am very much unhappy with service because every time when I order for a battery kit I have to remind them at least 7,8 times in spite of that it will not be delivered properly, this time it went from bad to worst ie so called executive Mr.Sreenivas who is representing M/S Rushabh Distributor basaveshwar Nagar Bangalore has broken the battery Indicator fixing upper part of the tank and the Indicator cover while replacing the battery and made the purit useless when asked him about the same he assured me that the same will be replaced in a week time without any charges (because it was his negligence) and given me in writing, but in spite of my several reminders to him and his team leader Mr.Anand there is no proper response from them and always his mobile will be switched off in the recent past only once I could speak to them but their response was very vague and they were adomant,every time when I place the order for battery kit it will be delivered by different person and nobody is bothered to address my complaint, now my purit has become useless, and through the broken area cockroaches are getting into the lower part where purified water is stored and which will not be in a usable condition, hence you are requested to give immediate attention to this and resolve the problem on a priority otherwise I will be forced to proceed legally and get this issue resolved through consumer forum. I still believe strongly that HUL will not ignore its consumer’s complaint and allow them to approach consumer’s complaint forum
and get the problem resolved.

S.R.Gopalkrishna Bhatt
#122, First Floor, Plot No 4,
Villa Margosa apartment
Margosa Road, Malleshwaram
Bangalore-560 003
Phone:[protected]
Mobile: +91-[protected]
e-mail-bhatt.[protected]@gmail.com