[Resolved] Hul Pureit — Pureit germ Kit battery Replacement | |||
I have purchased a Pure It (water purifying system) from hindustan uniliver. I have reqested them for the replacement of the Germ Kill Battery Kit approx 10 days back. Request Number RFS/454028. But still I am spending an hour daily in reminding them. I have registered a complaint as well.I have a baby and its very difficult to manage with the tap water. Everytime I call, customer care people feel sorry & use to assure me that the Kit will be replaced in "NEXT 48 HOURS". I need to know whether the germ kill battery kit is available in any other stores so that i can buy them without having to wait for the so called customer service from HUL. Regards Muthuramalingam [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in response to your earlier mail regarding the concern you are facing with Pureit.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service person had visited your place and rectified the concern, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always.
Regards
Pureit Team