I HAD PURCHASED A PUREIT WATER FILTER SL. NO.RPMCL00262402 RS.1000-00 FROM CO. REP. MR.AMIT KUMAR CCE MOB.NO.O[protected] TRHROUGH CASH ON[protected] AT HOME DELIVERY.BUT SO MANY REMINDERS HE HAD NOT PROVIDE SALES INVOICE/BILL TILL DATE .
I have been facing same kind of problem with some other ploblems related to same product. I purchased a Pureit Device from M/S G. N. Veriety Stores, Siliguri Thana Road, Near Siliguri Police Station, Siliguri, West Bengal, on 03/04/12. But till date, I have not received any bill. I was informed that sale invoice will be provided by company people but I have not yet received any invoice till date. I have been even given a low priced product rather an outdated product (an introductory product) at current rate, i.e., I have been charged Rs. 1150 for a product with a printed price of Rs 1000. Product is defective also and lying with the shop owner currently for repair. How can company like Hindustan Unilever Ltd sale products in such unorganized
manner?? How can introductory product can be available with a lower price tag and can be sold at a higher price as normal products are sold at same time??
Situation where introductory products will be available in market and normal products are also available at higher price the retailers will get a chance to cheat customers and ruin reputation of company. I think company should immediately take action against such dealers, if company is intentionall not doing this to clear scrap stocks, to safegurd their reputation
and interest of customer.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
manner?? How can introductory product can be available with a lower price tag and can be sold at a higher price as normal products are sold at same time??
Situation where introductory products will be available in market and normal products are also available at higher price the retailers will get a chance to cheat customers and ruin reputation of company. I think company should immediately take action against such dealers, if company is intentionall not doing this to clear scrap stocks, to safegurd their reputation
and interest of customer.
Regards,
Manoj Kr Sinha,
[protected]@gmail.com
Mobile [protected]