Hul Pureit — Pureit Service Horror!!

Subhadip

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

200% agreed on the poor service provided by PureIT guys in Pune. I bought the Pureit compact system on 24th September 2011. From the very first the bottom chamber was leaking and i logged a complaint (No.C[protected] on 26th September 2011. They confirmed that within next working day the problem will be rectified. 3 days have passed and i'm still suffering. Till now i have called the call center team 15 times and everytime what i got was assurance and promises. I even asked for the contact number of the local Service Provider so that i can take the purifier myself to the service center and rectify the problem but they don't have a single working number. Absolutely WORTHLESS service by HINDUSTHAN UNILEVER. I never regretted more buying any other product in my life.

Subhadip
Pureit Consumer no.[protected]

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Comments

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subhadip,

This is in response to your mail regarding the leakage issue in Pureit.

We would like to thank you once again for taking the time and effort to reach us.

Our Service person had visited your place & Rectified the leakage issue in Pureit, trust it has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us or call up the helpline @[protected] or[protected] for more queries.

Rest assured of continued support always.

Regards
Pureit Team