[Resolved]  Hyundai i10 — non refund of exchange bonus

Address:

Agra, Uttar Pradesh

[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Wed, Jan 12, 2011 at 4:33 PM
Subject: Fwd: FW: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 11th reminder
To: [protected]@hmil.net, Aankhi Roy <[protected]@hmil.net>, [protected]@hmil.net, [protected]@hmil.net




[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Mon, Jan 10, 2011 at 3:50 PM
Subject: Fwd: FW: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 10th reminder
To: Aankhi Roy <[protected]@hmil.net>, [protected]@hmil.net, [protected]@hmil.net, [protected]@hmil.net




[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Sun, Jan 9, 2011 at 6:20 PM
Subject: Re: FW: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 5th reminder
To: Aankhi Roy <[protected]@hmil.net>


Dear madam
As far as clarification is concerned i have sold the car to Mr Anshu Gupta and he has sold it again to NARENDRA KUMAR before the permanent rc could be issued in the name of Mr Anshu gupta so i have sent you both the RC first one is temperary in the name of Mr Anshu Gupta and second one is permanent in the name of Mr Narender Kumar .
Plz give my exchange bonus asap.
Thankyou
Vikash Shangari
[protected]
[protected]

On Mon, Dec 27, 2010 at 9:01 AM, Aankhi Roy <[protected]@hmil.net> wrote:
GENTLE REMINDER
Dear Sir,
As we have not received any clarification from your side till now, you may contact your dealer for the non-receipt of Exchange Bonus.



Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele:[protected]|Fax:[protected]

Hyundai Motors India Ltd|605,20-A Ratan Square Complex|Vidhan Sabha Marg|Lucknow-226001
P Please consider the environment before printing this email

From: Aankhi Roy [mailto:[protected]@hmil.net]
Sent: Thursday, December 09, 2010 10:35 AM
To: 'Vikash Shangari'
Subject: RE: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 5th reminder

Dear Sir,
As per the temporary authorization certificate provided by you, you have transferred your vehicle to ANSHU GUPTA on 25th July, 2010 but as per the attached RC the same vehicle has been transferred to NARENDRA KUMAR on 27th October, 2010.
Kindly explain how this can be possible that the same vehicle is transferred to two buyers.



Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele:[protected]|Fax:[protected]

Hyundai Motors India Ltd|605,20-A Ratan Square Complex|Vidhan Sabha Marg|Lucknow-226001
P Please consider the environment before printing this email

From: Vikash Shangari [mailto:[protected]@gmail.com]
Sent: Saturday, October 23, 2010 8:55 PM
To: [protected]@hmil.net; [protected]@hmil.net
Subject: Fwd: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 5th reminder

Aakhi ji
ये मेरा पांचवा मेल हे आपको क्या Hyundai company कस्टमर के साथ एसा वयवहार करती उस को चंगुल में फसाने के बाद की उसके किसी भी मेल कोई जवाब न देकर आप इसी से अंदाज़ा लगा लिजिये की आज में पिछले 3 महीने से अपने ही पैसे की लिए परेशां हो रहा हु अगर कंपनी कस्टमर को उसका हख देना नहीं चाहती तो इन सब इश्तेहार का क्या मतलब हे मुझे hyundai company के साथ जुड़ कर काफी अफ़सोस हो रहा हे जब कंपनी पहले स्टेप पर ही कस्टमर के साथ cheating करे गी तो आगे COMPANY कस्टमर का क्या साथ देगी और क्या अच्छी service दे पायेगी हमारा परिवार पिछले 15 साल से MARUTI SUZUKI COMPANY के साथ जुदा हुआ था , हमारे परिवार आज तक MARUTI SUZUKI COMPANY से पूरी तरह से संतुष्ट हे उसकी after sale service se , पर जब से Hyundai Company से जुड़ कर बड़ा अफ़सोस हो रहा हे ,COMPANY का इन exchange bonus का क्या मतलब हे सिर्फ कस्टमर को बेफ्कुफ़ बना कर चंगुल में फ़साना में जल्द ही इस पुरे मामले को news peper में लेकर जाने वाला हूँ और जल्द ही legal में भी जाने वाला हूँ इस पुरे मामले में मेरी कोई गलती नहीं ये ज्यादा ठीक होगा की मुझे ये सब करने के लिए मजबूर न होना पड़े में नहीं चाहता हमारे जो एक नए रिलेशन बने हे वो पहली बार में ही खराब हो .
REWERD BACK ASAP
VIKASH SHANGARI

[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Sat, Oct 23, 2010 at 2:07 PM
Subject: Fwd: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 4th reminder
To: [protected]@hmil.net, [protected]@hmil.net


[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Fri, Oct 22, 2010 at 7:49 PM
Subject: Fwd: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 3rd reminder
To: [protected]@hmil.net, [protected]@hmil.net


[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@gmail.com>
Date: Fri, Oct 22, 2010 at 4:06 PM
Subject: Fwd: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 2nd reminder
To: [protected]@hmil.net, [protected]@hmil.net

To
Aankhi Roy|Customer Relationship Officer- Sales

Aankhi ji
जेसा की आपकी और हमारी अब तक बात हुई हे मेने काफी कोशिश करी की मुझे R.C की कॉपी बरेली के RTO ऑफिस से मिल जाये पर वो अभी तक नहीं मिल सकी उसमे अभी और समय लगेगा अगर कंपनी के dealor Arvind Hyundai Agra ने मुझे पहले ही बता दिया होता तो मुझे आज ये Problem नहीं होती ये सरासर कंपनी के dealor Arvind Hyunda Agra की गलती हे अख़बार में भी ये सब शर्ते पहले से लिखनी जरूरी हे जो की कंपनी ने नहीं लिखी कस्टमर को पहले डिस्काउंट का विज्ञापन दिखा के चंगुल में फसा लेते हे उस के जब कस्टमर फस जाता हे फिर कंपनी और dealor मिल कर कस्टमर को इसी तरह परेशां करते हे जो की सरासर बहुत गलत वयवहार कस्टमर के साथ सीधी CHEATING हे ,जब टेम्परेरी RC को इन्सुरेंस कंपनी तक REFUND करने में मानती हे जो की एक गवर्मेंट कंपनी हे और ये जो टेम्परेरी RC मेने कंपनी को सुब्मित करी हे पूरे भारत में वेलिद हे तो hyundei क्यों नहीं GOVERMENT OF INDIA के nomes को मान रही क्या HYUNDEI COMPANY के अपने कानून हे ये सरासर गलत हे कृपया कर के मेरा रेफुन्द जल्द ही करें .
Thankyou
Vikash Shangari
[protected]
[protected]
[protected]
[protected]
[protected]
[protected] Forwarded message[protected]
From: Vikash Shangari <[protected]@yahoo.in>
Date: Fri, Oct 22, 2010 at 3:21 PM
Subject: Fw: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 2nd reminder
To: [protected]@gmail.com



VIKASH SHANGARI

[protected]

[protected]



--- On Thu, 16/9/10, Aankhi Roy <[protected]@hmil.net> wrote:

From: Aankhi Roy <[protected]@hmil.net>
Subject: RE: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash Shangari Agra 2nd reminder
To: "'Vikash Shangari'" <[protected]@yahoo.in>
Cc: [protected]@arvindhyundai.com, [protected]@arvindhyundai.com
Date: Thursday, 16 September, 2010, 8:35 AM

Dear Sir,



This mail is in reference to your complaint regarding non- receipt of
Exchange Bonus.



As per the attached temporary authorization document it is found that this
document is valid till 24th September, 2010 after that you can avail
Permanent RC from the concerned department.



Only after getting your complete documents, your claim can be process from
HMIL.



So it is requested to collect your permanent RC from RTO & submit with us,
so that we can process your claim.



For any further assistance kindly let us know.



cid:image001.[protected]@01CB1445.4F7EF390

Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele:
[protected]|Fax:[protected]



Hyundai Motors India Ltd|605,20-A Ratan Square Complex|Vidhan Sabha
Marg|Lucknow-226001

P Please consider the environment before printing this email



From: Vikash Shangari [mailto:[protected]@yahoo.in]
Sent: Wednesday, September 15, 2010 4:51 PM
To: [protected]@hmil.net
Cc: [protected]@hmil.net; [protected]@hmil.net
Subject: Fw: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given :
Vikash Shangari Agra 2nd reminder




Dear Concern



As per verbal / telephonic communication with Ms Akhi on [protected] number
... firstly she communicated that I will get the discount amount very soon
within due course of time after presenting the permanent RC and as per Govt
norms I will get the same after 6 month and that she will extend the time
for presenting the same....when I asked her for the same revert on
mail....she said that concerned dept will revert on the same......also I
would like to add that in the same communication when Ms akhi took Mr Mayur
Bansal (owner of Arvind Huyndai)and Mr Kuldeep (company official)... Mr
bansal talked to me in conference but Mr kuldeep denied talking on the phone
and disconnected the phone........



This is the attitude of the company official after sales...... that they
don't even bother to talk to the customer and to those who are the renowned
family of agra...... not only this till date I am fighting for such a stupid
amount and that just because I am feeling cheated by the company.......



Now the company people should see that what to do in such case as the brand
image is on stake as the next time I will forward this mail directly to AAJ
TAK and other news channel like NDTV...and all



So dear all kindly help me in getting the same in written so that I can also
be loyal to the company and make mouth publicity of the Brand Hyundai.....



or else now the company image is on stake.........



Also as per my below communication I will also go through legal procedure
and the expense of the same will be born by the company....

VIKASH SHANGARI

[protected]

[protected]

[protected]



--- On Sun, 12/9/10, Vikash Shangari <[protected]@yahoo.in> wrote:


From: Vikash Shangari <[protected]@yahoo.in>
Subject: Fw: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given :
Vikash Shangari Agra 2nd reminder
To: [protected]@hmil.net
Cc: [protected]@hmil.net, [protected]@hmil.net
Date: Sunday, 12 September, 2010, 8:33 AM




VIKASH SHANGARI

[protected]

[protected]

[protected]



--- On Fri, 10/9/10, Vikash Shangari <[protected]@yahoo.in> wrote:


From: Vikash Shangari <[protected]@yahoo.in>
Subject: Complaints : Arvind Huyndai Agra: Exchange Bonus Not Given : Vikash
Shangari Agra
To: [protected]@hmil.net
Cc: [protected]@hmil.net, [protected]@hmil.net
Date: Friday, 10 September, 2010, 10:42 AM


Dear Sir



This is to bring in your kind Knowledge that I have been cheated by one of
your Reputed Dealer in Agra Called Arvind Huyndai Agra......



The scene is like that I have purchased a car after seeing the advertised in
the news paper and the same has been confirmed by the sales person Devki
Yadav that I will get the exchange Bonus If I present the required Document
of my old car... I have shown the same and deposited the xerox of the same
after purchasing the i10 from Arvind Huyndai ....



But now they are saying that I am not going to get any discount for exchange
as I have given the Temporary RC and they are saying that this is not the
legal document to get the discount..... and as your know sir that the same
is approved by the state government also as when we sale the car out side
the city they provide the Temporary RC only First....



Pls help for the above as I am feeling cheated by one of your Dealer in agra
.......and wish to inform you before taking any legal action against the
company as this is the discount Given by the Huyndai itself...... for sales
promotion.....



If your dealer are doing such kind of fraud in the market then what is the
use of giving such promos in the market when the buyer is not getting the
same actually....



Your better well know that this kind of activities damage the Brand Image of
the company....



Looking forward for favorable and urgent reply.......



Details of the purchased car are as follows :



Bill No...H[protected]

Date of Purchase......09/07/2010

Chasis No.....MALAM51CLAM651250*E

Customer ID.....C[protected]



VIKASH SHANGARI

[protected]

[protected]
This is full metter i am sending you.
Thankyou
Vikash Shangari
[protected]
[protected]
[protected]