[Resolved]  Ibibo — Transaction Failed. & refund not received.

sir/ madam
hi,

I had booked tickets for a round trip on 23rd & 30rd March 2010 via this site, but as the transaction failed and the amount has been deducted from my bank account but the tickets have not been booked. after repetative calls.. & emails.... they are not responding back to us. They have committed refund of amount in 8-10 working days.. but since this is the 15'th day.... we have neither received the refund nor got any clue about it from ibibo.
i request u to kindly look in this matter.

thank you.

--- Madhura gokhale.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hi this is sagar patil, my user id is 1kchpatil
few days before i have deposited 520-245 of iconis but till date it has been not recived in my account i have also clarify with mobile service oprator that 99/- & 50/- debited from my account, i want this clarification or refund that amount which i had paid earlier,

thanks & regards,
sagar patil
[protected]
i want to change my bank account details becuse my 3150 is not transfer in my account i all redy 7 comlints givan plz solve my problem.
sir/ madam
hi,

I had booked tickets for a one trip on 26th January 2011 via this site, but as the transaction failed and the amount has been deducted from my bank account but the tickets have not been booked. BOOK ID NO shown as GOFLDD8AE[protected]
While booking a SMS was received from:TM-GoIBIB that SORRY!!! Payment Failure pl check in my travel page or call our customer support and simultaneouly a SMS reced my bank that your a/c is debited for Rs 4979/
After e mail about this matter they advised me to see "my travel " and see the status. But for that log in is must with my e-mail address and passward. Due to non registered/comletion of booking transction it is not responding. while i contact their phone i have to hold it for 10 to 15 minutes and no responce.PL LOOK IN TO THE MATTER THIS IS A BIG AMOUNT FOR ME. PL HELP
thank you.

--- santosh gaikwad [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5117
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information