To whosoever to may concern,
I, Sajjad Ahmed Kochai, booked a ticket through Ibibotrip.com on 28 March through Canara Bank credit card number: [protected] which is in the name of TARIQ AHMED MIR. We booked the tickets from Delhi to Srinagar for 13 June 2010 PNR number:CPWROT and the cost of the ticket was Rs.3948 but due to some circumstances we had to cancel the tickets so we cancelled the tickets on 3 May 2010 and recieved the conformation from Ibibotrip.com on my mobile number [protected] that the amount has been refunded and would reflect in the account in 10 days but till date we have not recieved the refund of the amount. We have registered the comp[laint with them and have been in contact with them through mails ([protected]@IBIBOTRIP.COM) and have also called them several times on[protected] but they repeatedly say that they have already sent the refunds so we will have to contact our bank and the bank says that there is no reversal made. In order to prove to ibibotrip.com we have already sent them the copy of the statements from March till date but they have still not refunded the amount.We are extremely tired of following them so we seek help from you.
Kindly help us with this issue so that we can get out hard earned money back.
Thank you. Waiting for your response.
Sajjad Ahmed Kochai
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