[Resolved]  ICICI Bank — MY BALANCE TRANSFER CHEQUE FROM ABN AMRO TO MY ICICI BANK ACC NOT CREDITED INTO MY CREDIT CARD ACCOUNT BUT CREDITED INTO SOMEONE ELSES ACC

Sir,

Unfortunately, ICICI BANK either through its customer service personnel or through its management is not offering any sort of service to the public and the Bank is losing its credibility.

I had deposited my Balance transfer cheque issued By ABN Amro Bank to my ICICI Bank credit card for RS/- 20, 000.
The Cheque had been creared by the ICICI Bank and wrongly credited to some one else 's account.
Despite my repeated calls and several mails.. they refuse to reply.
I had logged several complaints through the bank site and also with the customer service representatives.
the customer service rep reads out the details as being credited to a lady's acc, despite my credit card number and my Name being printed on the cheque.
I have the copy of the cheque and would go to the consumers forum if my issue is not resolved by the authority.

I give the cheque number here:
Cheque issued in favour of: NAINI VINOD KUMAR's ICICI BANK Credit Card Account.

issuing bank: ABN AMRO BANK
Cheque number: 536910
cheque date:[protected]
Cheque: drop date: 1st week of July in ATM in Electronic city Bangalore. Karnataka.

I hope teh authorities take this up and resolve my issue soon.

Thank you,
Naini Vinod Kumar
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information