[Resolved]  ICICI Bank — bogus loan

Arun H. Tomke
B302/-, Sai Green Vatika,
Dattani Park, Kandivali E
Mumbai-400 101.
Date: 22 May 2009

To,
Mrs. Chandra Kochar,
C.E.O. ICICI Bank


Subject:- Wrongly debited amount of Rs. 12, 210 in my saving account number “[protected]” against credit card bogus loan (number [protected]).

Reference: - 1. My Credit Card number is [protected]
2. My Letter Dated 21/02/2009
3 Your Letter of Ref No. 123008/387669C Dated 25/02/2009

Dear Sir,
This is regarding to wrong loan taken against my credit card (no. [protected]) and loan amount debited from saving account number[protected] in the above mentioned subject. I have observed the same wrong entry of Rs.63, 990 dated 8th May, 2008 from my Bank statement about wrongly installment withdrawn amt. as following
Date: - Amount
23/07/2008 1940.00
23/08/2008 1950.00
24/09/2008 1960.00
23/10/2008 1960.00
24/11/2008 1970.00
24/03/2009 2430.00
TOTAL 12, 210.00
The ICICI Bank Loan Deparment People were coming to my office and were asking for the installment for the bogus loan, so because of that I didn’t attended my office I was mentally and physically distributed. For that I was Hospitalized and I was on leave from my office for about one and a half month this created me a financial loss.
Mr. Vinod Pawar assured us that he would give the money within one week but he failed to fulfill his commitment. I send an email to ICICI Bank for that purpose after that we received a letter dated 31st Dec, 2008 from ICICI Bank mentioning that they have initiated my complaint and the investigation will be taken within 45 days but instead of that the amount has still not been transferred to my account
I am a Govt. Servant so can’t donate much time to this matter but there are no action taken from your side.
I have already loged a complaint in your Helpline No. of R.No. 91300859 Before Two Months & I again Loged a complaint & had a talk with your helpline person Mr. Shrikant Gundu on Dated 22nd May, 2009. He gave me the S.R. No.[protected].
So I emailed Mr. Kamath & Smt. Kochar ICICI Bank Dated 24th feb, 2009 But there is still no reply till now.
Moreover, I have also planned to lodge complaint in the Samata Nagar Police Station, Kandivli (E) about the same bogus loan mentioned in the above subject.
I request you to kindly reverse all these bogus entry from my saving account along with interest @ 20% PA and also nullification of loan (no. [protected]) from my credit card. And Please cancel my credit card.
Further I request you to take the strict action against my Mentally, Physically & Financially harassment.

Thanking You,
Mr. Arun H. Tomke
Mobile No. [protected]
Email Id [protected]@ymail.com