[Resolved]  ICICI Bank — cancellation of account # [protected]

On 04/01/2007, i visited borivali west branch office and forwarded my letter for cancellation of my account accordingly I returned cheque books and got receipt of my forwarding letter .
I met Icici borivali west br. whenever i had transaction with my account and explained to them to resolve the matter .I received acknowledgement for that . I sent one e-mail to them and gave one hard copy to borivali west br.on 26/03/2007 i got acknowledgement for that .I requested their staff to help me on the matter of cancellation of account.I am 64 years of age and unable to visit again and again though I visited borivali west br. once and they told me to bring another letter for manager to pursue the matter .i had contact with their collection department and i sent them letter by fax to explain the matter .
Even after doing all this , account is still kept running and i am getting statement of account for nothing.. i have never ever expected such kind of ignorance of responsibilities with developing bank like ICICI. They never try to look in letters from consumer,and take any action for letters is the meaning i understand about them at least I understand that way .
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Aug 13, 2020
Complaint marked as Resolved 
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Sir/ Madam
i m working in NTPC .
Last year 14.01.2007 , my Credit Card of ICICI bank ([protected]) was stolen . Credit limit of my Credit Card was only 43000/- .
After theft , immediately i lodged the FIR in Sadar Thana Police Station , Meerut. and Police started their duty.
Because my whole wallet was stolen by someone , which containg no. of Credit Cards.simultaneously i informed to CC of ICICI Bank.
I dont know how an amount of Rs 59296/-( against credit limit of 43000/-) was used on shopping from my credit card.
when i get the statement then only i came to know that a shopping of rs 59296/- has been alreday done by thief on my Credit Card on 15.01.2007.
Following were the nams of merchant were mentioned in the statement
1) Akask Ganga Jeweller, Meerut[protected],000/-
2)Prakash Travel[protected][protected]/-

suddenly after getting statement we went akask ganga jeweller , and again inform to ICICI Bank meerut anf custumer care centre regarding all this theft.Akask Ganga Jeweller accecpt all the whole thing and returned rs. 50000/ from thire account to icici bank.
we contact to second mercahnt also , but he was not ready to refund,
Bank told us that they will do inquiry, but after spending 2 months they without doing anything, even they dont confirmed to these merchant ( whose telephones nos. along with contact person i have sent to icici bank in my comlaint).
from that time itself , i m continiouly sending my request and reply to therecredit card statement .
they give me a notice from there lawer.we also reply to the same.
but presently without informing me and without any court decesion they deduct rs 17000/- from my account.how it can possible.but they deduct.
43000/- was my credit card limit, 59296/- was spend on my card by thief, court decesion is unsolved , FIR is there ( copy of which i have already sent to ICICI bank Mumbai).
Rs 50000/- was refunded by mercahant . being this they are deducting rs 17000/- . they know they is was the case of theft.
now what more i can write here

deepak swarn
[protected]
NTPC Noida
Dear sir,
llllll
Regards swap mechine payments.

i suraj jewllers haveing a swap mechine, we swap 43, 248 on[protected]. i got settelment slipnt
the still amou t did not debited my account. we inform customer care. and your executive
visited your shop and collect thous document.

we request to settel the amout immediatly

thanking you

SURAJ JEWLLERS

SURAJ KUMAR JAIN

PROP
I am Krishna Kant Sharma, I have credit card no. [protected] of your Bank. I have received my statement and I found some transaction are wrong debit in my a/c are follows –
a) I have paid my credit card bill with in time limit, but late fee charges charged by you.
b) Different service tax rates applying by you at the time of billing.
c) Service tax deducted by you on some particulars transaction.
d) I have paid my bill Rs. 1332/- through cheque no. 255902 on dated 26/03/2008 and It is not cleared in my a/c till date, but in statement this cheque showed cleared and late fees charges deducted and show cheque return due to wrong cheque no.[protected] fault done by you. I am not responsible for this event.
I have tried to bring this irregularities in notice of Customer care division from 4-5 days and Bhopal (M.P. Branch, but they were not looking interested to solve my problems. I am very disappointed with their attitude.
Kindly look into the matter and withdraw my a/c wrong debited amount and I would like to say that I will pay my bill after solution of this matter.
Dear sir,


So many time I call icici manager & executive person but no one as give me a good service to how I close my ac of icici please do need fully because I am already shifted from there if you want any details of my account then call mr. pathra he was open this account from in icici bank for me. Contact number:- [protected], [protected], [protected], [protected]…………………….

I need to terminate my Current ICICI account a/c no :[protected]
Since im shifted from my current location to other location.
Please do the needful as soon as possible.

my current in icici bank near mumbai central branch
a/c no :[protected]

1st add :- 21 / 56 2nd lane sp road near nagpada mumbai central 8.

iam shifted

2nd add:- shop no 45 manjerekhar market sion koliwada mumbai 22.

my current in icici bank near mumbai central branch
a/c no :[protected]
Dear sir,


So many time I call icici manager & executive person but no one as give me a good service to how I close my ac of icici please do need fully because I am already shifted from there if you want any details of my account then call mr. pathra he was open this account from in icici bank for me. Contact number:- [protected], [protected], [protected], [protected]…………………….

I need to terminate my Current ICICI account a/c no :[protected]
Since im shifted from my current location to other location.
Please do the needful as soon as possible.

my current in icici bank near mumbai central branch
a/c no :[protected] SMARTWORK TECHNOLOGIES)

1st add :- 21 / 56 2nd lane sp road near nagpada mumbai central 8.

iam shifted

2nd add:- shop no 45 manjerekhar market sion koliwada mumbai 22.

my current in icici bank near mumbai central branch
a/c no :[protected] SMARTWORK TECHNOLOGIES)

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