[Resolved]  ICICI Bank — FRAUD ONLINE TRANSFER

Address:

North West Delhi, Delhi

Sir,



On 25/06/10 at 2.00 P.M from the name of ICICI Bank I received two massages, in first massage said that Dear Harish Singh, In Continuation of our online banking verification exercise, our service personnel will call you to confirm your URN Mobile PIN. In second massage said that your Customer ID is “HARISHKS000” Your Account Number is[protected]. Your balance is INR 26,183.25. Your Reg. Mobile is [protected]. Then after I receive a call from Mobile No. [protected]. On 2.14 P.M. She told herself the Customer Care executive of ICICI Bank and told me that you have just received two massages from ICICI Bank. Just now you may also receive another massage from ICICI Bank; in this massage you have a URN No. I will call you after receiving this massage and you have to confirm this URN No. Then after at 2.25 P.M I receive another massage from ICICI Bank which contains URN No. At 2.29 P.M I receive a another call from same mobile no. [protected] & same ICICI Bank executive told me that you have just received a new massage on your mobile. Pls confirm the URN No. I confirm him the URN No. At. 2.38 P.M.I received another massage from ICICI Bank that you’re a/c No.[protected] is debited INR 26,100/- on 25.06.10 Info Bill*[protected] online se. Total Avb. Bal. is INR 83.25. I am shocked and just now I call to ICICI Customer care no. [protected] & tell him regarding this transaction. She provides me the Beneficiary name of Ravindra Kumar Dubey & Fraud Complain No.[protected] and also blocked my account card. When I request him to also Block the Beneficiary Ravindra Kumar Dubey A/c No.[protected] of ICICI Bank then she told me to contact to your respective Branch for Blocking this A/c. When I reached at out Vasant Vihar Branch & meet Mr. Nitin ([protected]) & his staff regarding the Fraud, in the mean time the beneficiary withdraw 25,000/- thru ATM. Mr.Nitin suggest me to Lodge the Police Complain and provide me the copy then after we will try to refund because it is a Fraud Case.

In the above circumstances how could it possible that without Bank person of ICICI Bank Mumbai/customer care use ICICI Bank server, send a massage containing Customer ID, Account No. & Reg. Mobile No. The URN No. only helps for Add Payee A/c Confirmation. How can an outsider man without help of Bank person know the ID Password, Transaction Password & Card Detail? The Beneficiary Ravindra Kumar Dubey A/c No.[protected] address Pantaloon Retail (India) Ltd, Plot No. 82, Sector-32, Gurgaon-122001 Ph[protected] also know the person/madam who call from Mobile No. [protected] which is from Mumbai. The IP Address is also available on Bank Server regarding this Transaction, which help to trace the person who made the Transaction.



Pls find the attached another Fraud case of Chandigarh ICICI Bank which is also executed by same pattern & same mobile No. [protected]



Thus the case is clear that the Bank Person & some customer of ICICI Bank is involving in Fraud racket & harassed the other reputed customer & repo of the ICICI Bank. The Beneficiary is also a fraud customer of ICICI Bank who involve in this racket. So at last I requested to ICICI Bank to Pls help me & action Quickly on this type of Customer and recover the amount from him and reverse the transaction in my account and also police action on this type of Bank person & Customer for interrupted this type of Fraud case in Future. Hopefully quick action required.



Thanks & Regards.