[Resolved]  ICICI Bank — CHANGE OF MOBILE NO

Address:

Bagpat, Uttar Pradesh

I HAVE AN ACTIVE ICICI ACCOUNT[protected]. RECENTLY I GOT TRANSFERED FROM ALLAHABAD TO CHANDINAGAR. AS A RESULT, I APPLIED FOR TRANSFER OF MY ACCOUNT FROM ALLAHABAD BRANCH TO SHALIMAR GARDEN BRANCH WHICH IS MY NEAREST BRANCH AT AROUND 50KM. AS I CANNOT VISIT THE BRANCH DUE TO ITS FAR LOCATION AND MY JOB TIMINGS, I FORWARDED MY APPLICATION THROUGH A FRIEND. I WAS TOLD THAT FOR CHANGE OF MOBILE NUMBER I MUST PERSONALLY VISIT THE BRANCH AND APPLY. OFLATE I DO MY TRANSACTIONS THROUGH INTERNET. ON THE WEBSITE AND AFTER PERSONAL LOG-IN UNDER THE VIEW/CHANGE CONTACT DETAILS, THERE IS PROVISION OF CHANGING THE CONTACT NUMBER. I HAD TRIED A LOT OF TIMES TO UPDATE BUT THE SAME IS NOT BEEN DONE. AS MY ACCOUNT IS NOT DORMANT (AS MENTIONED IN THE ICICI WEBSITE), MY CONTACT NO. CAN TO BE UPDATED.