ICICI Bank — collections activity | |||
I had an issue with the Icici loan and I was overseas during the collections guy come to my fathers house, I did inform my father to provide my contact number and my email address. During the period the bank collection person named Manohar shetty from Icici bank called me and I told him that to email all the details, he did email me and I told him to wait until next month when I would be back to india to resolve. I did email him the date for me coming. After which there was no calls or activity and I assumed he was ok with that. Yesterday he went to my fathers house aged 70 years in a car and should abusive words and was drunk at evening 7:00 pm. All the people around came to my fathers rescue but he shouted abusive words. This is the way Icici collection guy do things when he did communicate with me and I was in touch with Shanta kumar from Icici bank. I would like to lodge a complain for the insult and I'm willing to resolve but 1st he would need to aplologise. Loan in name of Vinod kumar m k. Was this information helpful? | |||
 2 Comments | |||
Comments
Hi CEO ICICI Bank,
I want you complaint regarding the wrong banking practices followed by you and mental and physical harassment by your collections agents and threats to my family members.
I have made complaint regarding earlier also for you mis behavior however now they are threatening my family. I already did multiple complaints in 2008 to your collection people who never listened.
This is to tell you that my parents are heart patient and if you make any further harassment to them It will not be good.
Let me know who is the responsible collection agent to contact regarding full and final settlement on this personal loan account LOAN# LPDEL[protected]
Give me the contact# for your collection agent who can talk politely and not threaten again.
I willing to settle this account full and final.
Thanks,
Ankit Khurana
Email: [protected]@gmail.com
LOAN# LPDEL[protected]
I want you complaint regarding the wrong banking practices followed by you and mental and physical harassment by your collections agents and threats to my family members.
I have made complaint regarding earlier also for you mis behavior however now they are threatening my family. I already did multiple complaints in 2008 to your collection people who never listened.
This is to tell you that my parents are heart patient and if you make any further harassment to them It will not be good.
Let me know who is the responsible collection agent to contact regarding full and final settlement on this personal loan account LOAN# LPDEL[protected]
Give me the contact# for your collection agent who can talk politely and not threaten again.
I willing to settle this account full and final.
Thanks,
Ankit Khurana
Email: [protected]@gmail.com
LOAN# LPDEL[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23614
Pending
2051
Resolved
14242
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We are sorry to here about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3192175' in the subject line.
Regards,
ICICI Bank Customer Service Team