[Resolved]  ICICI Bank Credit Card — AWFUL AND HARRASING BEHAVIOUR OF ICICI OFFICIALS

HI ALL

I WOULD LIKE TO BRING IT TO ALL OF YOUR NOTICE, THE UNRULY, ROWDY AND UNPROFESSIONAL BEHAVIOUR OF ICICI BANK OFFICIALS.

I USED TO HAVE CREDIT CARD FROM BANK WHICH WAS ISSUED IN 2004 AND HAD A LIMIT OF 16000 Rs. IT WAS OK WITH FEW MONTHS AND AFTER FEW MONTHS BANK STARTED TO CHARGE FOR SERVICES WHICH IS HAVE NEVER AUTHORISED OR SOUGHT. REPRESENTATIVE OF THE BANK BY INTENTION OF FRAUD FILLED IN DETAILS IN APPLICATION WHICH I NEVER DID.

WHEN CONVEYED THE SAME TO BANK, BANK OFFICIALS TURN BLIND EYE ON THIS AND I WAS HARRASSED FOR YEARS BY BANK OFFICIALS, THEIR ROWDY COLLECTION EXECUTIVES AND ATTORNEYS WHO ARE ILLERTRATE IN ALL TERMS. I WAS LOOTED BY THE BANK FOR A AMOUNT OF 3000 Rs FIRST, AND WHEN I REFUSED TO MAKE PAYMENT BECAUSE THEY WERE NOT SORTING OUT THE PROBLEMS AND CHARGING ME ILLEGALLY, THEY PILED UP AMOUNT WITH BANK CHARGES TO HARRAS ME FURTHER.

FINALLY THEY OFFERED ME FULL AND FINAL SETTLEMENT FOR 20000 Rs IN 2 INSTALMENTS, OUT OF WHICH I HAVE PAID 13000 VIA CASH AND REST HAS TO BE PAID AFTER 15 DAYS.

WHEN I WENT THERE FOR MAKING REST OF THE PAYMENT, THE COLLECTION OFFICER BECAME GREEDY AND ASKED ME FOR MORE MONEY AS I WAS DELAYED FOR A DAY BECAUSE OF HOLIDAY. I WAS FRUSTRATED AND INFURIATED, SO I LEFT THE PLACE AND HE THREATEN ME THAT MY CASE WILL BE OPEN AND ALL THE THINGS WILL CONTINUE WHICH I HAVE BEEN FACING FOR YEARS NOW.

FINALLY I MADE A PAYMENT OF 10000 Rs AGAIN TO GET OUT THE CALLED CREDIT CARD FROM ONE OF THE BIGGEST FRAUD BANK IN INDIA.. THEY LOOTED ME FOR A AMOUNT OF 26000 Rs WHERE THEY HAVE ONLY PROVIDED WITH LIMIT OF 16K.

I WOULD WANT ALL OF YOU TO ADVISE ME OF ANY LEGAL ACTION AGAINST THEM AS I DONT WANT ANY OTHER PEOPLE TO SUFFER AS ME AND MY FAMILY DID.

I WANT CONCERNED RBI AUTHORITIES TO LOOK IN THE ISSUE AND HAVE SOME REGULATIONS FOR GOONS WHO ARE RUNNING THAT BANK WHERE THEY LLACK PROFESSIONAL COURTESY AND MANNERS.

THANKS AND REGARDS
KHURRAM MAHMOOD
[protected]@gmail.com

Note: please advise me in my case of any compensation amount which i can claim and any legal proceedings which could be materialized against them.