an email sent to Biju.P.E, DSMG-KAM, Bangalore, mob# [protected]
Dear Biju/Joy,
I received a sms just now that Rs 9586.56 has been debited from my account XXXXXX507210 without my consent/admittance. Can you please help me to understand the cause ?
Again and again, I have been saying that I am not the culprit and also you cannot find any reasons to be making me Bank's Defaulter. I did same whatever I was convinced by Sanjay at the time of converting my transaction Rs 47667.00 into 9 EMIs. He told clearly that there will be grace period for all your EMIs for 6 to 7 days, therefore, he insisted to drop the cheque before 6th/7th day of every month.
Even though, I tried many times to remove the disputes, and honestly & sincerely keep calling call center executives, joy, Biju and writing mails to you both.
A day before yesterday, I received again two couriers which instructs me to pay the debited amount/ or talk to Arunima Verma on[protected]/3635. I tried more than 25 times, but failed everytime.Lastly I called you(Biju) and discussed accordingly. Yesterday I received a call from Jamal[protected]Mumbai) and he tried to convince me to pay Rs. 4300/-. I said I shall be ok with 1500/- to 2000/-. In the meantime. it gets debited the above amount from my above a/c.
Request you all to provide me the solution for which I am not the culprit/Defaulter. Was this information helpful? | 
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