[Resolved] ICICI Bank / Credit Card — ICICI/FRAUD CREDIT CARD | |
Dear sir, I have an icici bank gold credit card no ending with xxxx 4000, somehow someone tampered my card and reported to icici bank for lost of card and block that card, as well as request for a new card. Later from customer care executive I came to know that my present residential address has been changed and the card has been delivered to new address.Bank didnot enquiry properly for issuing a new card and as well as address change, How icici bank change the address without my concern or duly signed letter. Even the I pin number also released by bank without my knowledge. somebody has received new card to the new change address, and swap to the atm marchent for cash withdrawn. On 8th April I got two SMS to my mobile content the withdrew message of 20, 000 + 9, 600.Immediately I inform to customer care ICICI please check the ending display card number to my cell was xxxx 4018 who is owned the card and why the sms came to my cell. I am surprised how come it possible to lick out all my secret data from icici bank. Which help the stranger to request for a new credit card. Why ICICI bank did not ask for a approval letter to change the address. Even Bank instruction is to change the address a duly signed letter is required. Please let me how i can slove this problem. regards, kartick paul chowdhury (Dtd 01.05.2008) Ph (M) [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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