[Resolved]  ICICI Bank Credit Card Dept — Amount deducted from my credit card by icici bank

Dear Kiran,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

On 06/11/2009 icici bank deducted Rs.687.05 and 804.69 two amount Total is 1492.19 from my credit card for CPP ASSISTANCE SERVI PV L.
this is for credit card insurance which i never appled in written or on phone.
but then also they decudcted from my card.
Now CPP ASSISTANCE SERVI PV L is not ready to refund for the same.
my icici credit card no is 4477****74271008
i am so so so angry about that pls take any action...
in cpp didi not give any response form ther side...
if the bank didnt reverse the amount i never make any payment in icici bank...

On 06/11/2009 icici bank deducted Rs.687.05 and 804.69 two amount Total is 1492.19 from my credit card for CPP ASSISTANCE SERVI PV L.
this is for credit card insurance which i never appled in written or on phone.
but then also they decudcted from my card.
Now CPP ASSISTANCE SERVI PV L is not ready to refund for the same.
my icici credit card no is 4477****74271008
i am so so so angry about that pls take any action...
in cpp didi not give any response form ther side...
if the bank didnt reverse the amount i never make any payment in icici bank...

Nataraj [protected]

I faced the same problem with ICICI Bank & CPP. My creditcard was debited Rs1295 on 26/11/2009 for CPP Assistance without my knowledge. Even thought I filed a transaction dispute in ICICI bank, there is no action has been taken till date.

This is really a misuse, I got the same issue.
I received an alert on my phone today.
This really sucks.
I'll cancel the card.

Dear Kiran,

We understand that your complaint regarding your credit card has been resolved.

Regards,
ICICI Customer Service Team.

I am holding ICICI EMI since almost 3 years

My Card no is [protected].

Since the date I received the second statement till date, I have been paying late fee of RS 600 and sometime charged RS 1000.

The reason I get failed to pay the minimum amount due on the Due Date is that the Due Date which ICICI has set for me is every 21st of month. It is not possible for me to pay the minimum amount on this day.

I have requested many time to your customer care executive to change my Due Date to every first of month so that I can pay my minimum amount due with out any failure but my request is never heard ending up me paying more than 25000 as late fee.

Since I am a handicapped person and can’t visit the branch very often to pay the minimum amount.

I would request you to reverse the entire late fee which has been charged till date.

As long as I don’t get my late fee reversed and I am not going to make any further payment to ICICI

Let me telling you again that I am not a defaulter it is just that ICICI didn’t set a Due Date as per my convince, I have failed to pay the amount on due date

I would request you to check my entire track record and do the need full

Furthermore I had taken a personal loan in past from ICICI and it was paid and completed with out any failure. It was just because the due date was set as per my convenience.

So I am not a fraud person or a defaulter to bank.

Looking forward for your reply

same problem is here

05/12/2011 74678721340068889421387 CPP ASSISTANCE SERVI PV L Rs. 1, 495.00(DR)