[Resolved]  ICICI Bank / Credit Card — unauthorised transaction/error

Address:Lucknow, Uttar Pradesh

An error /unauthorised transaction of Rs 1474 plus other hefty charges levied to my credit card account [protected].I immediately asked bank to terminate my account and investigate the matter in detail and at later time I paid the amount in full against my credit card bills assuming they will reverse the amount after investigation.But Bank did not do anything neither did investigation nor reversed the amount charged to credit card.What should I do.
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Aug 6, 2021
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience. We have made a note of your credit card number and we'll get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team.

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