[Resolved]  ICICI Bank Credit Card / Personal Banking — Blocked my account balance without my permission

Hi,
I am here by to draw your attention that my personal salaried account on ICICI Bank has blocked my amount 27, 000/- (appox) they put it into ledger balance and it's showing the available balance which is -3514/- against a credit card outstanding payment which they say that its is 30, 000 now without my permission. I would like to say that, the credit card of ICICI Bank which I had 3-4 yrs back I have made the last payment of 1500/- in the month of July'07 and asked the collection guy for settlement. But, no body turned up yet and I haven't received any letters or statement after that . Point to notice is that the maximum limit of that card is 13, 000 only and I had a few initial payments like 15000/- many times. Now, when I am following up with them from last 3 days and even I am ready for settlement but not for 30k. Unfortunately, no body helping me to release my amount from the bank side and collection dept. I have recorded all the telephonic conversation for the same as proof. Can you help me to get my money back. Please revert me asap.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information