[Resolved]  ICICI Bank Credit Cards — defective billing

ID:5509471 card no.[protected]
Sir,
I spent 34091-on ECFMG Fees on 24.09.07 and paid 33000- on 4.10.07.I was given a free CR Use of 100-These details are shown in credit card statement for July13-oct.18,2007.Thus I was supposed to pay 990.12 more by Nov.9,2007. I forgot to pay this amount when on 28th Nov. I got a call from the bank asking to make an immediate payment of Rs.1834 which I did the same day by cheque no.196616 PNB.I also wrote an e-mail to your complaint section saying that for a period of 18 days between Nov.9 and 28 this doubling of the amount was absolutely unjustified and unacceptable and also that it was illogical and illegal to charge interest as well as late fees on late payments.In response to this Rs 843 were reversed in card statement of Nov.18-Dec.18.Since I had paid 1834,this reversal would mean that I would have a positive balance of 843.I was surprised to see that in statement from Dec.18-Jan.18 2008 I am again supposed to pay 1834 whereas actually I should have an excess of 843 on the positive side.If this is inadvertent,it may please be rectified and if done knowingly,it is highly deplorable and unacceptable.Thanks.Harsh Sharma
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Aug 13, 2020
Complaint marked as Resolved 
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ID-4560302 CARD no-[protected]
With reference to your statement date 9th may'08 of amount
Rs 33072.16, the ICVBP has made the payement of Rs 8673 to Tatatele limited, Delhi-Mumbai against invoice no-[protected] but the actual amount to be paid is Rs 444 which is again shown in statement date issued 0n 29th april'08, this is the real amount (i.e.Rs 444) i have to make to TTSL.The invoice numbers in both the statements are same. Because of this misunderstanding the statement of 9th may shows many other charges like overlimit charges, service tax, interest charges etc.I confirm about this bill of Rs 8673 to TTSL but they told me that we have not raised any bill of such amount against your mobile. So you are requested to go through the matter and inform me earliest so that i could make the correct payment with in the due date of 30th may.I was not proprerly entertained by the customer care.I hope for the best services here.
Thanking you
Manmohan Aggarwal
D-101, Satya shanti appt.
sec-13, Rohini, Delhi-85

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