[Resolved]  ICICI Bank Credit Cards — Credit Card Not Received even after submitting the Documents

Address:Pune, Maharashtra

Hi Team,

I was looking for an ICICI Bank Credit Card and I received a call from an executive for ICICI Coral Credit Card.
They asked me to update my current address by going to bank. I went there and updated the details as well.

After two days i received call from the same executive (Purvi Sharma). I submitted all the information and sent her my payslip as well via e-mail.

I was told that I will receive the Credit Card within 11 working days. Which I haven't received at all even after a month.

Please help me to get the Credit Card.

I have tried to call Purvi multiple times but now a days her mobile is coming as switched off.

I have complete faith in ICICI bank. But this kind of incidents disturb a little.

Please check if anything is possible. I haven't recieved any Credit Card Application Recieve Reference Number as well.

Thanks,
Hitesh Pursani
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank Credit Card — Documents Not Recd

Dear Sir/Mam,

I have not recd the document, I placed a request for my Internet Banking Password on 11-06-09, today as on 22-06-09 in ten days I have not recd the document whereas I have to make a purchase online and I waiting for it. Either you give the product so we can use it or else dont provide the services if you cannot complete it. I have complaint also about the monthly statement not recd for past 4 months but no action has been taken on it. I had been communicated that the request had been forwarded to the concerns department. I just want to know who is the concern department so I can directly approach to them.

For reference you can check my details of payments made on time always but this time I was not able to because of the statement not recd.

Look into the matter and reply back soon with the positve reply,

Thanks and Regards,

Jeetender Reehal
[protected]
Dear Mr. Pursani,

We regret the inconvenience caused to you. We have made a note of your e-mail ID. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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