[Resolved]  ICICI Bank Credit Cards — Fraud done on my behalf by other person

Address:North Delhi, Delhi

To
TheCustomercare
ICICI Bank


Subject : Fraud done on my behalf by other person

Sir,
I Gariban Kumar Mahto had applied for credit card in the year 2007.One of your person had come to me from your Rohini branch in year 2007. I told him that I am in hurrry so come tommorrow but he told me that sir you signed the form and give me all the document and I will fill up the form and I do that.After two three weeks when I called to your customercare to know about the status of my credit card for which I had applied replied me that your application has been rejected.

But now in August,2010 I received a call from your customercare executive/recorvery agent that you have a due of Rs35000/- of the transaction that I have not made when I not received card then how can I made the transactions. Sir I think that someone has made the creditcard in my name by using my documents which I gave to your agent.

Sir kindly confirm me that from where the transactions has been made and how you had got the payments of those transactions either in cash or by cheque. Sir your customercare/recovery agent is harrassing me on phone which I don't like these phone calls at all.

Sir please revert me as soon as possible so that it will come to know me that who is using creditcard of my name which I had never received and used.

If you will not be able to revert me soon or within a week then I will send this mail to your heads and also mark cc to Reserve Bank of India (RBI).
Regards

Gariban Kumar Mahto
pan no. ANNPM5067H
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "714906" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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