[Resolved] ICICI Bank Credit Cards — fraud card making charge | |||
I got a call from icici bank credit card department on 11-OCT-2011 and they said that they are making new credit card with lot of benefits and then in starting I get a gift of worth rupees 8000/- and get 25% discount on every product which I buy with my new credit card and they said to they want IOTP I have to put in tele phonic call to generate the a access code and after that I got a message in my register mobile that from my account 4964/- rupees was deducted and payment was made for plat5 consultant but when i got a call then they said that they calling from icici credit card department. I will be very thankful to you if consumer complaint authority will take legal action against plat5 consultant and refund my amount in my account. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
this is simply robbing the customer. i suggest you to visit rbi web site and lodge complaint giving full details. the call must have been from the credit cared department only otherwise amount would not be immediately debited from your account. you may note that icici bank web does not have customer care email id where complaint can be send and a poof thereof can be had. this has been done purposefully. if you go to back with written complaint to the the bank and ask for the acknowlegement they may refuse to do. rbi should evolve some mechanism curbing such menace. after going through verious complaint related sites one will find that icici bank is one of the worst to bank with. it is better to stay away especially from its credit card!
Reply
Hi,
We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2349538' in the subject line.
Regards,
ICICI Bank Customer Service Team
We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2349538' in the subject line.
Regards,
ICICI Bank Customer Service Team
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