[Resolved]  ICICI Bank Debit Card — Position decline charge

I am also charged thrice for the same kind of charges.

ICICI Bank — atm rejection charges

Dear Sir/madam,

I am an savings bank account holder in ICICI Bank Ltd with a/c no[protected]. I had submited a cheque for clearing on 12.10.'09. Anticipating that the chq would have cleared I tried to withdraw some money from atm. I had used SBI's atm machine where there was no provision for balance enquiry. At first the request was rejected. I thought it was a mistake from my part and I tried again. The same msg insufficient fund.But the bank debited me Rs.28/- twice. When I contacted the ICICI Bank I found that though the chq got cleared on 14.10.09 the same was not updated in the system and hence insufficient fund.
I had to pay Rs.56/- for no mistake of me.
I had send a complaint to the ICICI Bank . But they said it was my mistake and hence they could not waive the rejection charges of Rs.56/-.
Since not any of our local banks charge an "atm rejection charge" I was stunt to find such a charges from a new generation bank.
I request you to take necessary action to waive my atm rejection charges.

Thanking you
Yours truly

Nina Emmanuel

Dear Nina,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.