ICICI Bank Ltd — ICICI BANK FRAUD.

ICICI Bank Ltd — ICICI BANK FRAUD.

S shanti maiti

Date : July 4, 2008 Hi, My name is Shanti Maiti. I live in USA - California for the past 11 yrs. I visit India often. I have an account with ICICI Bank Ghatkoper Branch. (Contact details : Chandrashekhar Salian Regional Sales Manager [protected] Chandrashekhar.[protected]@icicibank.com Umang Shah Investigating Officer [protected] Umang.[protected]@icicibank.com Jigar Anandpara Area Sales Manager [protected] Jigar.[protected]@icicibank.com Rupa Chanda Assistant Manager [protected] Rupa.[protected]@icicibank.com Customer service [protected] [protected]@icicibank.com [protected]@icicibank.com Cc: Important Information: My NRE A/C No.XXXXXXXX GhatKoper Branch India which was debited fraudulently. MR. SHAKEEL AHMED A/C NO.[protected] : Which was credited.(FRAUD) On 6/21/08. some one hacked their website (or ICICI bank has glitch in their program)and debited my account : XXXXXXXX for 196000/-. On 6/23/08 I received a mail from Mr. Umang Shah asking me or my relative in India to contact him regarding Internet Fund Transfer . On 6/24/08 As I was not sure if the mail was genuine and from ICICI bank, I replied to his email “What Fund Transfer are you talking about.?” Please contact me at USA no. On 6/28/08 as I did not hear from him I had some doubts about the mail. So I tried to log on to my account through Internet but I could not log on as it was stating that my UserID is disabled. So I contact customer service at [protected]. Just to assure I asked the balance and was shocked to hear the balance. Then I contacted the Mr. Umang Shah - Investigating officer of ICICI bank, Rupa Chanda - Assistant Manager -they confirmed that my account as well as several others accounts were debited fraudulently. I tried to talk to the Branch manager but she was not willing to talk to me. Same night Rupa Chanda called me to assure that it was a fraud and my money will be returned. From customer servise also they assured the same that I will get my money back. Now they do not want to take any responsibility and do not even want to talk to me because they know its ICICI bank fault. Either ICICI bank has glitch in their Internet Banking or their internal IT employees are involved. Since then I have been trying to get in touch with a responsible authority of ICICI bank as these customer care banking officers and the Branch Officer do not want to talk to us and disconnect my phone. I want to lodge a complain against ICICI bank – Ghatkoper Branch as NO ONE CAN HACK A SECURED WEB SITE OF A BANK LIKE ICICI WITHOUT THE HELP OF ICICI BANK INFORMATION TECHNOLOGY DEPARTMENT. Also please note that they came to know about the fraud on 6/23/08 and did not even bother to call me and confirm if I did that transaction. On 6/28/08 Mr. Umang Shah told me that when Mr. Shakeel Amed’s account [protected] was credited with lots of money from my account and several other account holder they were alert and kept a watch on his account. I want to point out ICICI bank irresponsibility (On purpose as employees are involved in this) here is :- 1. Why they waited and did not freeze his account or questioned him immediately. 2. Why they waited till MR. Shakeel Ahmed took out all the money from his account. 3. In banking system whenever there are suspicious transaction like this an Alert Flag is raised and respective Team is informed about this so that they can keep a watch on it. 4. ICICI does not allow to withdraw more than 25000/ per day from ATM. In banking system there is a limit restriction to transfer money via Internet Banking. How cum my account was debited for 196000/. 5. Here again when his account was credited with tons of money why the team did not contact us immediately. How cum these hackers do not hack our national banks. If these are hacker then they will hack any web site even the national banks. Now ICICI bank does not want to take any responsibility. It seems there are lots of complain against ICICI bank with cyber police of Bombay . I spoke to the Inspector of Cyber Police and they confirmed that they get lots of complain about ICICI bank. Working as a systems analyst in IT of Bank of America we know that this kind of hacking is not possible without the help of ICICI bank employees. These private banks like ICICI hire morally cheap employees who do this kind of hacking with partnership of outsider and get away clean. I am also contacting the Finance Ministry and all possible authorities Shanti Maiti, SOME IMPORTANT CONTACTS BELOW. Chairman Vaghul, Narayanan ICICI Bank Ltd Mumbai 07/09/08 Chief Economist Jhaveri, Narendra ICICI Bank Ltd New York NY 05/06/08 Chief Economist Chakraborty, Samiran ICICI Bank Ltd New York NY 05/06/08 Chief Financial Officer Mulye, Vishaka ICICI Bank Ltd New York NY 04/16/08 Chief Manager Arya, Rakesh ICICI Bank Ltd New York NY 04/14/08 Chief Manager of the Technology Finance Group Dhumal, Jaisingh D ICICI Bank Ltd New York NY 03/15/08 Chief Trading Officer and Head, Wealth Management Girdhar, Rajnish ICICI Bank Ltd Toronto ON 04/24/08 Deputy General Manager Pani, Subrat ICICI Bank Ltd New York NY 06/13/08 Deputy General Manager Guruprasad, Nirupama ICICI Bank Ltd New York NY 06/13/08 Deputy General Manager Sethi, Amit ICICI Bank Ltd New York NY 06/13/08 Deputy General Manager Kumar, Gopa ICICI Bank Ltd New York NY 06/13/08 Deputy General Manager, RMAG Group Zacharias, Jose ICICI Bank Ltd New York NY 06/13/08 General Manager Rao, K. Jaya ICICI Bank Ltd New York NY 06/13/08 General Manager Shah, Nilesh ICICI Bank Ltd New York NY 06/13/08 General Manager Daruwala, Zarin ICICI Bank Ltd New York NY 06/13/08 General Manager Malhotra, Sandeep ICICI Bank Ltd New York NY 06/13/08 General Manager Srivastava, O. P ICICI Bank Ltd Mumbai 05/19/07 General Manager and Company Secretary Mehta, Jyotin ICICI Bank Ltd New York NY 06/13/08 General Manager, Head of Cards Product Group, Sachin Khandelwal Brands, Arvind ICICI Bank Ltd New York NY 06/13/08 General Manager, Retail Assets Product Group Balakrishnan, Madhiv... ICICI Bank Ltd New York NY 06/13/08 General Manager, Risk Management Group Seshadri, Vishwanath ICICI Bank Ltd New York NY 06/13/08 Group Chief Technology Officer Vohra, Pravir ICICI Bank Ltd New York NY 04/10/08 Joint General Manager Gambhir, Neeraj ICICI Bank Ltd New York NY 06/13/08 Joint General Manager Khera, Manish ICICI Bank Ltd New York NY 06/13/08 Joint General Manager, Small Enterprises Group Mantri, Sanjeev ICICI Bank Ltd New York NY 06/13/08 Joint Managing Director Gupte, Lalita ICICI Bank Ltd New York NY 10/16/07 Managing Director Kashyap, Guha S ICICI Bank Ltd Hyderabad 10/05/07 Managing Director Kamath, K. V ICICI Bank Ltd Mumbai 01/20/08 Managing Director Bakhshi, Sandeep ICICI Bank Ltd New York NY 04/18/08 Managing Director and Chief Executive Officer Chatterjee, Sonjoy ICICI Bank Ltd New York NY 07/10/08 Managing Director, Chief Executive Officer, and Director Kamath, Kundapur ICICI Bank Ltd Mumbai 05/29/08 President and Chief Executive Officer Panday, Hari ICICI Bank Ltd Toronto ON 07/03/08 Senior General Manager Vohra, P. K ICICI Bank Ltd New York NY 06/13/08 Vaghul.[protected]@icicibank.com 9288736 Jhaveri.[protected]@icicibank.com Chakraborty.[protected]@icicibank.com Mulye.[protected]@icicibank.com 4732125 Arya.[protected]@icicibank.com 9318228 Dhumal.[protected]@icicibank.com 2609814 Girdhar.[protected]@icicibank.com Pani.[protected]@icicibank.com Guruprasad.[protected]@icicibank.com Sethi.[protected]@icicibank.com Kumar.[protected]@icicibank.com Zacharias.[protected]@icicibank.com Rao.[protected]@icicibank.com Shah.[protected]@icicibank.com Daruwala.[protected]@icicibank.com Malhotra.[protected]@icicibank.com Srivastava.[protected]@icicibank.com Mehta.[protected]@icicibank.com Brands.[protected]@icicibank.com [email protected] Seshadri.[protected]@icicibank.com Vohra.[protected]@icicibank.com Gambhir.[protected]@icicibank.com Khera.[protected]@icicibank.com Mantri.[protected]@icicibank.com Gupte.[protected]@icicibank.com Kashyap.Guha [protected]@icicibank.com Kamath.[protected]@icicibank.com Bakhshi.[protected]@icicibank.com Chatterjee.Sonjoy Kamath.[protected]@icicibank.com Panday.[protected]@icicibank.com Vohra.[protected]@icicibank.com Was this information helpful? 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Comments

ICICI User

So what happened with the complaint. Have they finally recovered money or you lost the money? ICICI is a major bank and till now I was relying on them to take care of my funds but after reading your story I think we should not trust the bank.

alert

from Delhi, Delhi

ICICI has cheated thousands of customer. ICICI is a fraud. I request all the reader please be careful with ICICI. Do not apply for any credit card. Do not try big transactions through ICICI online system. They have various agents. Through them they create face credit cards, and all the illegal things. Finally, they threat you in call. They send agents(local gundas) to your home. Be careful with ICICI bank. DO NOT TRUST ON THEM.

radhakrishnan parakkat

from Surat, Gujarat

I ave received a mail as quoted below. Is it true. I could not find any heading in your bank site to report this.
Quoted below is the text of mail:>

Dear Valued Customer

ICICI BANK has been forced to an unusual system upgarde, which lead to the suspension of all online accounts both personal and co-operate. We kindly regreat to let you know that your online banking account was suspended in this case, and we now request that you update your banking details, for your online banking account re-activation.

To Update and Re-activate your online banking account follow the reactivation link below.

https://reactivation.personal.icicibank.com/reactivate_acct.jsp

Thank You.
ICICI BANK®
Online Banking Customer Services
Important Notice:- You are strictly advised to match your details correctly to avoid permanent account suspention.

ICICI BANK PLC. Registered Office: 9th Floor, South Towers ICICI Towers Bandra Kurla Complex Bandra (E) Mumbai.
Registered Number 2294747. Registered in India.
Authorized and regulated by the Financial Services Authority. FSA registration number 106054. For
more information visit www.fsa.gov.in/register. ICICI and the ITS logo are registered trademarks.