ICICI Bank — Wrong Information and Non Update

Address:Howrah, West Bengal

Dear Sir,

My anme is Sri AMIT KUMAR SAMANTA, Residing at Shenjuti, 28 , Onkarmall Jethia Road, Howrah-711103 having PAN NO AJUPS9069E is like to complain about the misrepresentation of my name in CBIL by ICICI Bank Ltd.

I Like to narrate the following incidents as follows:
One fine morning a got a phone call from recovery agent that i have used ICICI Bank Credit Card and have not cleared due of Rs one lakh Plus. i denied the claim and reported that there must be some misunderstanding as i do not have any ICICI Bank Credit Card. After some days a person having a list of Defaulters and claiming a manager of ICICI Bank visited our house and showed us a list of defaulters of that bank. i denied and requested him to show any documents relating to that card and any document of proof of the card"s issuance in my name or that is been used by me but they refused to do so and could not provide any document relating to it. Then there are number of phone calls from various persons claiming from ICICI Bank and claiming for the amount of more that lakhs.

after some days the phone calls are became threatning calls from Mumbai Tis Hazari Court or so and slang languages etc are common phenomenan. the calls were from different numbers and different times. i have reported the incident to Local Police Station that is Shibpur Police Station but in vain. the incident continues for several months.

Now as i am a Business person and Director of an Infrastructure company, the company requires some urgent funding in the form of Bank Guarentee and i was the Gaurentor. While searching a Pvt Bank Found that my Name along with the PAN no is displayed as Defaulter in CBIL website. Due to emergency and my company"s benefit i was forced to Pay Rs 50000/- as a settlement amount to ICICI Bank Ltd and all the documents are along with me today and i can show it to you.

Again last month our Company have revised financial proposals to SBI and again it was found my name along with my PAN no is in CBIL web site as defaulter is still displaying.

Now i like to formally and officially complain this incident to you as well as ask you what what basis CBIL displayed defaulters name and document supported by? What are the checking methods for having and confirming such allegations against a person? If financial Institutions provide all documents to CBIL then why they should not mailed the details to the Defaulter( that Person or organisation) after taking the contact details provided as per PAN of IT Department? What are the compensatory measures taken by CBIL for wrong data input or not update of records for harashing a person as well as hampering his name and prestige to other Financial institution as well as to public as well as hampering earning power and future of a person and organisation and hampering the economic Growth of INDIA.

Please give me a solution of this problem and resolve this complain. All the documents i have raised will be produced by me when needed.

Regard
Amit Kumar Samanta
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information