ICICI Bank — ICICI Bank Credit Card Not Received

Address:Nashik, Maharashtra

Sir/Madam

I am credit card holder of ICICI Bank with credit card no. 4629 XXXX XXXX 3007. On the 26th March 2013 I call to customer care of ICICI Bank to block my this credit card due to some transaction dispute. At that time (26th March 2013) I also given request for NEW CREDIT CARD. & customer care rep told you will get NEW CREDIT CARD within 7 working days. But Today(11th April 2013) i not get my NEW CREDIT CARD. I also given complaint through service request No. SR[protected] on 4th April 2013 and due on 6th April 2013. But uptill now it is not closed. New credit No.4629 XXXX XXXX 3015 also allotted on 28th April 2013 which visible through my internet banking but i not get physical card up till now. I also called to customer card 5 to 6 times every time they told sir i take your request for new card & you will get your card but no end result.

Please take necessary action to resolve my above problem.

Regards,
Samirkumar V Kaneriya
Mob. [protected]
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Credit Card of ICICI — Not Received on Time

I have my credit card which has been sent by the ICICI bank on Time and i have told to the banker that if i am in office so please give the card to my mom and i would leave my all the original document with my mom but i have'nt received my Courier yet so please resolve my problem as soon as possible and my doct. no. is [protected]
Dear Mr. Kaneriya,

We are sorry to hear about your experience. We have made a note of your contact details . Our official will get back to you soon to assist you on the same.

Regards,
ICICI Bank Customer Service Team.

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